Joshua Miguel Lazaro

Duties and Responsibilities

-Grow existing Enterprise base accounts & Generate new logos from my personal network in Gaming, BPO, Financial, Insurance, Logistics and Manufacturing with marketing initiatives & Strategic Plan

-Extend HGC's Onnet / Own Resource Services (DIA, IPLC L1,L2 & L3, Direct Local Loop, Data Center-To-Data Center, SDWAN & Cybersecurity )

-Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.

-Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.

-Strong relationship with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
-Exposure and collaboration with HGC's overseas offices to Systems Integrator vendor & ISP Partners
-Does the decision making of buying and awarding of our Off-Net Resources to our projects to local & foreign Telco vendors and system integrators (getting of LastMile to complete our segment)
-Does the negotiation on cost prices to our vendors (LastMile & System Integratior/Distributor) Partner to increase our revenue

-Leveraging on HGC’s strength and capabilities to local & foreign telco partners and System Integrators in asking for returned business to generate another revenue stream
-Exposure to HGC ONNET Resources / Infrastructure in Hongkong, China Headquarters and other overseas offices & Exposure to the resources of I-Squared Capital owned companies
-Keen working with foreign and different culture with Regular training and seminars in Hong Kong and oversea offices
-Learning and Development of emerging solution selling products like Public Cloud (Alibaba Cloud, AWS, Microsoft Azure, Google Cloud, Huawei Cloud, Tencent Cloud), Voice EIDD / SIP Trunk Termination, A2P SMS, ICT Supply and Delivery and Different kinds of SD-WAN Set-up
-Coordination with Billing, Overseas Commercial, Product, Customer Service, NOC and Finance in Hong Kong and Singapore Headquarters for our customers in Philippines and international

-Ensures that offnet segment vendors (Telco & SI) commercial terms are alligned with our billing to our customers
- Does Project Management for ongoing installation, processing of permits to Building admin
-Encoding of opportunities in our System / CRM Salesforce, weekly pipeline reporting and monitoring, Bi-Monthly report updating and daily to do’s
-Ensures that all information and details are clear, correct and organized passed on to Colleagues, partners and customer to be efficient and to maintain credibility

Industry: Telecommunications

Duties and Responsibilities:
-Generate Sales from scratch from my Personal Network in Gaming, BPO, Financial, Insurance, Logistics and Manufacturing with no given Base / Existing accounts
-Generate our own database and Re-Sellers. Present our ideas to Associations that we will sponsor in developing channels to generate new customers
-Year 2, was provided with limited base accounts and growing revenue at the same time with new accounts
-Handling Carrier accounts and cable operators with collaboration opportunities internally
-Exposure and collaboration with China Mobile overseas office to Systems Integrator vendor / foreign and all local telco & ISP Partners with implementation Globally
-Does the decision making of buying and awarding of our Off-Net Resources to our projects to local & foreign Telco vendors and system integrators
-Leveraging on China Mobile’s strength and capabilities to local & foreign telco partners and System Integrators in asking for returned business to generate another revenue stream

-Exposure to China Mobile ONNET Resources / Infrastructure in Hongkong, China Headquarters and other overseas offices
-Keen working with foreign and different culture with Regular training and seminars in Hong Kong and China Headquarters
-Learning and Development of emerging solution selling products like Public Cloud (Alibaba Cloud, AWS, Microsoft Azure, Google Cloud, Huawei Cloud, Tencent Cloud), Voice EIDD / SIP Trunk Termination, A2P SMS, ICT Supply and Delivery and Different kinds of SD-WAN Set-up
-Coordination with Billing, Overseas Commercial, Product, Customer Service, NOC and Finance in Hong Kong and Singapore Headquarters for our customers in Philippines and international
-Does Basic Troubleshooting on Cloud. Navigates and control our Alibaba Cloud account in creating of customer account, registration and verification, credit limit setting, freezing of account & project, assisting in basic creating instances to customer / re-seller partner
-Ensures billing date on supplier and acceptance of customer are properly aligned without company’s exposure prior processing of payment to supplier and offsetting overdue balances of customer (Applies to all China Mobile’s products)
-Does basic troubleshooting in connectivity through Ping Test results, Traceroute and iP Address Checking
-Does Pricing preparation, Pre-Sales and After Sales in Telco Services, iCT Supply and Delivery of equipment, Cloud Services & SDWAN
-Does legal Contract amendment prior getting our legal’s confirmation and approval
-Does our own Marketing to Enterprise Customers which includes arranging and organizing events, Purchasing of Freebies / giveaways and planning of budget allocation
- Does Project Management for ongoing installation, processing of permits to Building admin and ensures on our CRM / System is moving to meet customer Ready-For-Service (RFS) Date
-Encoding of opportunities in our System / CRM, weekly pipeline reporting and monitoring, Bi-Monthly report updating and daily to do’s
-Ensures that all information and details are clear, correct and organized passed on to Colleagues, partners and customer to be efficient and to maintain credibility

-Conducted thorough market research, staying informed on industry trends and competitor activities.

-Supported management in strategic planning initiatives for long-term success and sustainability of the organization.

-Implemented data-driven decision making to optimize sales processes and tactics.

Industry: Systems Integrator/ Information and Communications Technology (ICT)

Duties and Responsibilities:
- Generate sales from acquisition of new accounts and relationship management of base accounts.
Coordination with the Network Operations Center (NOC) Department and Billing Department for the fulfillment of project
- Assists in Collection of billing of all accounts being handled
- Regularly saturates assigned areas to gain new opportunities
- Promotes a consultant type approach to client and recommends effective and efficient company solutions
- Handled ICT, Gaming, BPO, Banking & Financial Industry
- Ensures the Fulfillment of Development API Integration projects, Telephony to CRM
Integration, Premise and Hosted Telephony Solutions, Cloud Server & Dedicated Servers, HRIS, CRM projects, Re-Seller partnership of International IP Transit, Supply and Delivery of IT Infrastructures.

-OJT in Quality Assurance & Testing and documentation of Existing System / CRM

-OJT in Talent and Acquisition Team (HR Department)
-First level of Applicant screening
-Exam of Applicant Facilitator