JOSEPH B. FARIOLEN
No. 7 G/F Fourth Lane Yin Kong Village Sheung Shui N.T.
Summary
A results-driven yacht After Sales professional with a strong focus on customer satisfaction and a proven track record of delivering exceptional service, combined with experience as an aircraft maintenance professional committed to the highest safety standards. Eager to transition into a new and challenging opportunity within a different industry
Overview
26
26
years of professional experience
1
1
Certification
Work History
Nautique Aftersales and Commissioning Manager
Marine Service Asia
02.2022 - Current
- Successfully brokered an agreement with Nautique boat manufacturer to increase the labor hour rate from $45 to $121 USD with a percentage increase of 169%.
- Facilitated successful separation of Marine Service Asia from Asia Yachting dealership at Nautique, focusing on enhancing invoicing efficiency and operational streamlining while developing detailed Multi-Point Inspections to build trust with customers through comprehensive yacht assessments.
Service Engineer
Marine Service Asia
02.2022 - 06.2022
- Successfully installed the first DESSALATOR water maker on a Prestige 680 yacht by carefully following the detailed wiring diagrams and configuring the water line hoses within the hull.
- Completed the first PCM ZZ8 engine replacement, including transferring all accessories to the new unit.
- After four months, I was promoted to Nautique After Sales and Commissioning Manager, where I oversee post-sales support and commissioning operations.
Machine Operator
GOLIK Hong Kong
06.2021 - 02.2022
- The production record was surpassed by significantly increasing output, with large bore pile cage production rising from 1.5 sections during the day to 3 sections at night, while cut and bend steel production also improved from 6 tons during the day to 10 tons at night.
Aircraft Maintenance License Technician CAAP Line and Base Maintenance
Hong Kong Aircraft Engineering Company (HAECO)
02.2007 - 12.2020
- I was honored to receive the Letters of Appreciation from HAECO, recognizing exemplary performance in aircraft maintenance tasks during line maintenance operations, based on recommendations from Cathay Pacific, EVA Air, and Korean Air.
- Demonstrated strong communication and teamwork skills in a fast-paced, high-pressure environment, successfully preventing three potential aircraft accidents.
- Achieving Cathay Pacific on time performance by 90% and consistently meeting deadlines for post-flight and pre-flight inspections.
- Enhanced aircraft efficiency and reliability by performing preventive maintenance and inspections, resulting in an 85% reduction in unscheduled maintenance events.
- Enhanced turnaround time by ensuring accuracy and precision in maintenance tasks through thorough review and interpretation of technical manuals.
- By implementing meticulous maintenance procedures, we ensure high levels of accuracy and attention to detail, enhancing customer satisfaction and attracting new clients.
- Successfully completed a high volume of aircraft C-checks by demonstrating exceptional proficiency in performing maintenance tasks across diverse aircraft models and engines.
Aircraft Engine Technician
Eagle Services Asia Pte Ltd Singapore
04.2006 - 02.2007
- Successfully completing a high number of PW4000 & CFM56-5C engines overhauls within specified timeframes and quality standards.
- Consistently exceeding engine overhaul performance and quality metrics set by the company.
- Making significant contributions to the overall efficiency and reliability of PW4000 engines through meticulous overhaul work.
Aircraft Mechanic C
Lufthansa Technik Philippines
10.2004 - 05.2006
- Contributed to a team effort that successfully reduced the turnaround time for D-Checks on Airbus 330/340 aircraft by approximately 25 days.
- Collaborating effectively with other departments, such as Engineering and Material Coordination, to streamline communication and coordination during the D-Check process.
Aircraft Material Coordinator
Lufthansa Technik Philippines
04.2003 - 10.2004
- Collaborating successfully with cross-functional teams, such as maintenance, operations, and supply chain, to optimize material coordination processes and enhance overall operational efficiency.
- Establishing strong relationships with buyers, vendors, suppliers, and logistics teams to secure high-quality materials and parts for D-Checks, leading to improved overall aircraft maintenance quality and performance.
- Resolving critical material shortages or discrepancies swiftly during the D-Check, minimizing downtime and preventing delays in aircraft maintenance.
Aircraft Mechanic
Mindanao Aero Flight Training Center Philippines
01.1999 - 03.2003
- Successfully maintained a fleet of five to eight light aircraft with a minimal workforce.
Education
Degree of Bachelor of Science - Aeronautical Engineering, With Honors
Cebu Aeronautical Technical School
Cebu Philippines03-1998
Pilot Ground Course (Vocational) With Honors -
Cebu Aeronautical Technical School
Cebu Philippines03-1997
Skills
- Experienced Nautique After Sales and Commissioning Manager with a proven history of managing warranty activities, collaborating with service engineers in the field to perform maintenance, and troubleshooting technical and electrical issues
- Provide technical support coordination, process warranty parts orders, and implement preventative maintenance plans through checklist inspections
- Customer-focused with strong communication skills Proficient in CRM and various software systems
- Experienced Aircraft Maintenance License Technician with expertise in commercial and general aviation, specializing in inspections, repairs, and maintenance for line and base operations
- Proven ability to excel in a high-paced environment, strong attention to detail, and dedication to delivering quality maintenance services compliant with industry standards
- Extensive experience as Material Coordinator for D-check projects, proficient managing procurement, tracking, and distribution of materials for maintenance projects, requiring strong organizational skills, attention to detail, and effective communication with buyers, vendors, planner and maintenance teams
Certification
- 2023 NAUTIQUE Dealer Electrical Service School Orlando Florida USA
- 2023 PCM Hands-On Technical Seminar Orlando Florida USA
- 2020 Engine Run Headset Duties Training HAECO Hong Kong
- 2019 Boeing747-8 General Familiarization
- 2019 Airbus350 General Familiarization Course
- 2011 Coaching Skills Workshop (English) HAECO Hong Kong
- 2006 Behavior Based Safety Eagle Service Asia Singapore
Other training and reference are available on request.
Hiking, swimming, photography
Hiking
- Demonstrates perseverance, physical endurance, and the ability to navigate challenges.
- Enhances problem-solving skills (e.g., trail navigation, adapting to changing conditions).
- Reflects a love for goal-setting (reaching summits) and appreciation for teamwork when hiking in groups.
Swimming
- Builds discipline, consistency, and mental resilience.
- Improves time management (balancing training with other commitments).
- Encourages a focus on technique and continuous self-improvement.
Photography
- Sharpens attention to detail, creativity, and storytelling.
- Develops patience and adaptability (e.g., lighting, composition, candid moments).
- Technical proficiency in editing tools (e.g., Lightroom, Photoshop) translates to a keen eye for precision.
These hobbies reinforce qualities like determination, adaptability, and creativity—traits that complement my professional work ethic. I’m always eager to learn, push boundaries, and capture the bigger picture in any role.
Timeline
Nautique Aftersales and Commissioning Manager
Marine Service Asia
02.2022 - Current
Service Engineer
Marine Service Asia
02.2022 - 06.2022
Machine Operator
GOLIK Hong Kong
06.2021 - 02.2022
Aircraft Maintenance License Technician CAAP Line and Base Maintenance
Hong Kong Aircraft Engineering Company (HAECO)
02.2007 - 12.2020
Aircraft Engine Technician
Eagle Services Asia Pte Ltd Singapore
04.2006 - 02.2007
Aircraft Mechanic C
Lufthansa Technik Philippines
10.2004 - 05.2006
Aircraft Material Coordinator
Lufthansa Technik Philippines
04.2003 - 10.2004
Aircraft Mechanic
Mindanao Aero Flight Training Center Philippines
01.1999 - 03.2003
Degree of Bachelor of Science - Aeronautical Engineering, With Honors
Cebu Aeronautical Technical School
Pilot Ground Course (Vocational) With Honors -
Cebu Aeronautical Technical School
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