Jonathan Peter Davies

• CTO, supporting all BNPP businesses including Investment Banking, Wealth Management, Asset Management, Insurance and Securities
• Managed 600+ Staff in 13 locations, $100M PnL
• Technology Scope included: 12000+ Servers, 3000+ Applications, 20000 End Users
• Responsible for Production SecOps and SIEM Data Lake
• Rebuilt teams after severe attrition
• Defined and executed Tech Strategy for the region, including Cloud,
• Digital Workspace, Data Centre Transformation, Obsolescence, plus stability and resilience
• Drove AI-enabled automation across the front office, restoring credibility with business, injecting urgency.

• Consolidated Tech support functions, managing 200+ Staff (onshore/offshore), supporting Global Applications and Infrastructure, End User Support for CLSAs 2100 internal staff and 2000+Fix Clients, 17 locations, 16 Exchanges, $8Bn+ of Daily flow
• Responsible for all asset classes front-to-back, including Equities, Derivatives, Fixed Income, Corporate Applications
• Built ground-up Innovation function, managing Big Data and complex trade analytics, predictive capacity management, using machine learning, advanced in-house APM tooling, saving $MM
• Created world-class Service Management/Governance function
• Manage Hybrid Cloud Operations
• Integrating Mainland Chinese Conglomerates with CLSA
• Driving major improvements in Production Stability, Change Quality and Build/Release/DevOps practices, reduced major Technology outages by 30%, Improved time to fix by 300%
• $50m+ Budget, driving significant savings & Optimization across all streams (5-10% YoY)
• Managing advanced, Digital-enabled robotized automation and optimization across entire run-the-bank stack

• Key Technology Advisor to Bain Capital & Advent Private Equity, providing technology consulting and advisory services, working directly with the Group Interim CIO and Regional CIOs at Concardis/NEXI Group
• Drove IT Operations and Service Management Transformation for multi €Bn P/E acquisition of pan-European Banking/Payments providers and build-out of key new Digital Service Offerings.
• Managed Buildout and stabilization of key new IT Services for 5 companies, supporting160,000 Merchants, 210,000 locations, 470,000 terminals and €42Bn of transactions per year.
• Developed Live Service Transformation plan signed off by Board of Directors.
• Developed Target Operating Model, delivered ground-up ITIL-aligned 24-person NOC/Service Desk, trained staff, worked with Call Centre team, deployed innovative ITSM and Data Analytics tooling on-time, to budget.
• Stabilized Production across full Retail Banking stack, including Issuing, Acquiring, settlements, drove 10+ outsourced service providers to deliver significant improvements, reducing major incidents (60%), MTTR improved 600%.
• Deployed advanced synthetic test/monitoring tools for full Digital Stack
• Worked closely with Architecture Teams to improve application resiliency & production monitoring.
• Replaced/Redesigned critical ITIL processes Producing believable, business-aligned KPIs.
• Successful completion prepared firm for Europe's largest IPO in 2019.

• Global leader of first standalone Production Organization serving CACIB Markets Applications Globally, front to back, 200+ staff, €62M budget.

• Global PSM for UBS IT Infrastructure, supporting all business units (Investment Bank, Wealth Management,Asset Management, Corporate).
• APAC Deputy Head of Technology Infrastructure (400+ Staff, 11k users, 10000+ servers, 70+ DC/Colo).
• Head of Technology Infrastructure for Singapore, regional face off to MAS (Singapore Regulator) plus other APAC regulatory bodies

• Head of Applications support for World’s largest Hedge Fund with $160Bn of AUM

• Responsible for end-to-end IT Service Delivery of FTSE’s Global Index calculation and Delivery platforms.
• Worked with CIO/Board to develop and implement functional transformation, including org redesign, improving service levels from 50% to 99%+.

• Responsible for Equities, EQD, Securities Processing and Equity Derivatives, Futures and Options and Prime Brokerage technology for JPM’s $5Bn business Unit.
• 120+ Staff, located in London, New York, Hong Kong, Tokyo and Sydney supporting 130+ front and middle office Applications, including Algo and Program Trading.
• Built strong relationships with Business Heads, clearly articulated strategic plans, significantly raised responsiveness of support teams through accurate reporting and ITIL-based metrics.

▪ Accenture GDN Technology Lead (CIO), responsible for provision of all technology services to 10,000 Business Process Outsourcing (BPO) users in 8 offshore centres, (Eastern Europe/India/China/Philippines).
▪ Created/ implemented Architecture standards with built-in BCP increasing resiliency by 100%.
▪ Created the IT cost component of Accenture’s rate-card/cost recovery model for each offshore location.
▪ Initiated successful renegotiations of Accenture’s global Microsoft, contract lowering desktop software costs by 80%.

• Data Centre/Hosting Services COO/Acting CEO, reporting to Chairman, responsible for Day-to-Day Operations and Sales.
• Increased annual revenues by over 40%
• Decreased service costs by 30%
• Built ground-up IT department to support 100+ internal users, help to raising $12M in seed capital from Mayfield Fund.
• SVP and GM of US West Coast Operations for managed services startup, supporting clients such as Microsoft, WebTV.

• Provided Network Services to customers in Spain, Portugal, France and Italy.
• Full P&L responsibility for $100M budget and saved $2.5M from budget in first 3 months.
• EDS’ Top European Outsourced Data Centre Operations Expert in EMEA, turned around $100M engagement Program Management Director- IT Outsourcing Pre-Sales.
• Responsible to UK Operations Director (1200+ staff) for all Project implementation and pre-sales support ($2Bn in 1999).

• Built and Managed NASDAQ Stock Market primary trading network, supporting over 1Bn stock trades/day, largest Private IP network in world in 1994
• Directed team of 40 Network Operations staff, supporting critical trading applications/related infrastructure.
• Responsible for Systems & Network Administration of over 130 Ultrix/Unix Systems & 2700 routers.