MS Office Suite
Johnson Wong
Business Analyst
Summary
An experienced IT Business Analyst in the banking and commercial industry, with a solid background in both technology and business. Proven ability to ensure the smooth operation of business processes and banking systems through exceptional technical skills, commercial knowledge, and problem-solving abilities. Dedicated and hard-working, with a passion for both business and technical fields.
Overview
3
3
years of professional experience
3
3
Languages
Work History
IT Project Consultant
Tectura Hong Kong Limited
07.2024 - 05.2025
- Responsible for the implementation of the Microsoft D365 Finance & Operations system, encompassing business requirement analysis, user requirement gathering, system design, data migration, and system testing.
- Responsible for user training, support, and system maintenance after the launch of the system, ensuring a smooth transition for clients.
- Delivered application consultation and solutions, efficiently addressing customer inquiries to enhance customer satisfaction.
- Familiar with ERP-related modules, including accounting, finance, warehousing, inventory, sales, procurement, and retail.
- Implemented ERP systems across various industries such as trade, manufacturing, retail, and property management.
- Constructed integration interfaces with other systems to ensure seamless data flow and interoperability.
- Provided development support for clients, and quoted for customized work to ensure project adjustments as needed.
- Prepared technical specification documents and conducted development testing and quality assurance to ensure system stability.
Business Analyst
Bank Of China
07.2022 - 07.2024
- Explore different kinds of systems in corporate cash management solutions such as Merchant Payment Collection, ERP integration, FPS and EDDA.
- Explore trendy products such as Open, Corporate API and app call app payment.
- Act as system BA for File Transfer System ERP integration System.
- Lead client onboarding team to facilitate corporate client’s software development cycle with transaction banking colleagues.
- Interact with external vendor such as IBM to support system revamp.
- Interact with implementation managers, developer and clients daily to assist UAT and handle production issue.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collaborated with stakeholders to define project objectives and criteria.
Education
Associate Of Business Administration -
HKU SPACE Community College
BBA (Hons) - Business Operation Management
City University of Hong Kong
Skills Summary
Project Management skills
- Developed a multitude of detailed project plans and schedules, ensuring timely delivery of results, effective resource management, and risk mitigation during my tenure.
- Quickly adjusted plans and allocated resources to address new requirements and changes, ensuring plentiful projects remained on track and successful during my tenure.
Technical skills:
- Knowledgeable in programming languages such as Java, JavaScript, HTML, CSS, SQL, and R.
- Proficient in front-end development, back-end development, RESTful API development, database management, and AI application development.
- Proficient in Microsoft Word, Excel, and PowerPoint, extensively used during my tenure.
Teamwork
- Ensured the smooth execution of several large-scale projects and timely delivery of results through active participation and close collaboration within cross-functional teams during my employment.
- Successfully facilitated the efficient implementation of daily operations and the completion of multiple projects during my tenure by effectively coordinating team members with diverse professional backgrounds and roles.
Communication/Interpersonal skills
- Proficiency in English, Cantonese and Mandarin .
- Ability to collaborate effectively with cross-functional teams and build positive relationships with stakeholders during my tenure.
Software
Java
HTML
CSS
JavaScript
SQL
R
Tableau
Timeline
IT Project Consultant
Tectura Hong Kong Limited
07.2024 - 05.2025
Business Analyst
Bank Of China
07.2022 - 07.2024
BBA (Hons) - Business Operation Management
City University of Hong Kong
Associate Of Business Administration -
HKU SPACE Community College
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