Summary
A seasoned IT professional with a 15-year trajectory of impactful roles in multinational corporations. As the Managing Director of NTQ Hong Kong Limited, I have been instrumental in driving the company's growth in the Enterprise IT Market across Hong Kong and Southeast Asia. My entrepreneurial spirit and leadership skills have catalyzed the company’s expansion into new markets and the development of cutting-edge professional services. Prior to my current role, I contributed significantly to the success of various multinational projects, enhancing their performance through strategic cost reduction, process optimization, business development, and mergers & acquisitions.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Managing Director & Founder
NTQ Hong Kong Limited
01.2021 - Current
- Initiated and managed a joint venture with Vietnam-based NTQ Solution JSC, targeting market expansion in Hong Kong and Southeast Asia
- Responsibilities include reporting to the CEO, managing budgets, financial reporting, strategic and sales planning, IT strategy, resource allocation, delivery methodology, and operations management
- Successfully managed vendor, subcontractor, and partner relationships
- Achieved revenue growth from $2.65M USD in 2022 to $4.5M USD in 2023
- Led a team of 10 direct reports and managed a development pool of approximately 1,300 personnel
- Managed a diverse team, providing technology consultation and ensuring readiness for future business needs
- Competed effectively with tier-1 vendors and introduced enterprise-level IT service offerings
- Established and led the IT enablement strategy, contributing significantly to the digital transformation initiatives
- Directed the adaptation of enterprise solutions, resourcing strategies, and delivery methodologies, ensuring alignment with best practices and quality standards
- Accountable for designing and deploying a straightforward IT service offering, sales strategy, and roadmap for the organization.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Managing Director/Founder/Project Consultant
AGT Consulting Limited
01.2019 - Current
- Founded AGT Consulting Limited, specialising in consulting services for the insurance industry
- Successfully merged with NTQ Hong Kong Limited in 2021
- Led the launch of different consulting projects, including insurance product launch to sales channels, insurance authority guideline compliance, workflow and process automation and robotic process automation (RPA).
Digital Operations Manager
FWD
01.2018 - 01.2019
- Directed digital operations transformation, automating processes and enhancing policy renewal systems
- Led a team of four in supporting digital channel operations, including agency support, marketing campaigns, product launches, policy operations, and customer inquiries
- Spearheaded an RPA project, automating manual processes and achieving significant FTE savings.
Project Manager
Prudential
01.2017 - 01.2018
- Led various digital transformation projects, focusing on automating policy administration processes and enhancing customer experience
- Managed a team of three Business Analysts on project tasks and collaborated with regulatory and risk units.
Digital Marketing Manager
BOC Life
01.2016 - 01.2017
- Oversaw digital sales channels, including web portals and mobile app sales, and coordinated with various teams for channel support
- Drove the development of a new mobile app sales portal, redefining sales processes and user interface design.
Business Analyst / Project Manager
AXA GI
01.2014 - 01.2016
- Managed different projects, including Business expansion in APAC, Workflow enhancement, Post-Merger & Acquisition Integration, Legacy system migration and operation excellence.
Digital Product Manager
Lenmar
01.2011 - 01.2013
- Managed the Digital Product project and worked closely with engineer, designer and manufacturer to delivery the projects.
• IT Change Management Intern (GBA Market)
HSBC
01.2009 - 01.2011
- Assisted the change manager to host the change management board
Education
BEng (Hons) in Electronic and Information Engineering -
01.2008 - 04.2012
Skills
Strategic IT Planning
undefinedAvailability
Negotiable
Languages
English
Cantonese
Mandarin
Timeline
Managing Director & Founder - NTQ Hong Kong Limited
01.2021 - Current
Managing Director/Founder/Project Consultant - AGT Consulting Limited
01.2019 - Current
Digital Operations Manager - FWD
01.2018 - 01.2019
Project Manager - Prudential
01.2017 - 01.2018
Digital Marketing Manager - BOC Life
01.2016 - 01.2017
Business Analyst / Project Manager - AXA GI
01.2014 - 01.2016
Digital Product Manager - Lenmar
01.2011 - 01.2013
• IT Change Management Intern (GBA Market) - HSBC
01.2009 - 01.2011
The Hong Kong Polytechnic University - BEng (Hons) in Electronic and Information Engineering,
01.2008 - 04.2012
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