New Technology
JK Chow
IT In Banking Industry
Hong Kong
Summary
Dynamic and team-oriented IT Project Manager with 10 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.
Overview
24
24
years of professional experience
14
14
years of post-secondary education
3
3
Languages
Work History
Technical Specialist - Securities
Hang Seng Bank
4 2011 - Current
- Developed project management roadmap to define project objectives, timelines and milestones.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects' lifecycles.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
- Developed project plans identifying key issues, approaches and performance metrics.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Planned, designed, and scheduled phases for large projects.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Analyst Programmer
Cathay Pacific Airways Limited
05.2008 - 03.2011
- Support & Enhancement: Support different travel service applications that bases on the Java web design and runs on the Websphere
- Tested and deployed scalable and highly available software products.
- It takes care of programming performance, service, usage, program structure, logging design, etc
- Mentored junior programmers, sharing knowledge and best practices to elevate team performance overall.
- Project design & development: re-design or re-develop old program like tax surcharge program
- Developed user-friendly interfaces that improved customer experience and increased product adoption rates.
- Worked closely with clients to establish specifications and system designs.
- Enhanced software quality with thorough testing, debugging, and documentation processes.
Analyst Programmer
Meadvillegroup Holdings Ltd.
04.2006 - 05.2008
- Programming Project Development: Develop a web base ERP system by using J2EE, EJB, JSP/JSF, Java language, etc
- Develop and demonstrate prototype software, and participate in both operational analysis and software development
- Provide end-to-end data analysis, documentation to map data, workflow, and processes from disparate sources
- Familiar with the design on Oracle database
- All related web design skills, which including JavaScript, HTML and XML
- Excellent of PC knowledge.
Programmer
BILLION INDUSTRIAL COMPANY
06.2000 - 03.2006
- Programming Project Develop: Develop an ERP, MRP or BOM system by JAVA, J2EE,JSP
- Computer database knowledge of SQL Server, it works with JDBC
- Web design by using JSP, Servlet, PHP, JavaScript, HTML and XML
- Maintenance 2000/XP Server
- Handle VPN Network for HK and SZ
- Project schedule planning, Monitor product production, Trouble shooting management, Failure analysis, Problem solving skill and Costing evaluation & coordination work with different functional teams New product and process development Experience in ISO 9000 auditing
- Tooling management: Develop tools and engineering machines for production (R&D) Familiar with 3D modeling software (Pro-E, SolidWork, AutoCAD and 3D Studio) Excellent PC knowledge in MS Office
- VoIP development for communication between HK and SZ
Education
Bachelor of Science - Product Analysis with Design
The Hong Kong Polytechnic University
Hung Hom, Hong Kong 05.2003 - 05.2008
High Diploma - Product Engineering Design & Technology Management
Hong Kong Institute of Vocational Education
09.2001 - 05.2003
High Certificate - Manufacturing Engineering (Computer Control Engineering)
Hong Kong Institute of Vocational Education
09.2000 - 05.2001
Diploma - Manufacturing Engineering (Watch Industry and Trade)
Hong Kong Institute of Vocational Education
09.1998 - 05.2000
High School Certificate - undefined
Heung Yee Kuk Tai Po District Secondary School
09.1991 - 05.1996
Skills
Technical support knowledge
Proficient in Java
IT Infrastructure
Project Management
Change Management
Technical consulting
Analytical Skills
Self Motivation
Languageandskills
English, Cantonese, Mandarin, Microsoft Office, VB, C++, VFP, J2EE (JSF, JSP, Servlet, EJB, JDBC, JBOSS, etc.), CorelDraw, Photoshop, Windows Operations, Pro-Engineering, Auto-CAD, Html and XML Language, VB Script, ASP, PHP, Server Control, Fix-up Hardware, 3D-Studio Max, SolidWork, Rhino, Window NT, Linux, MySQL, etc., Outstanding, ISO9001:2000, PLC, Electric Circuit Design, Motor Control, Automation, MPC
References
Available Upon Request
Interests
Innovative Design
Problem Solving
Timeline
Analyst Programmer
Cathay Pacific Airways Limited
05.2008 - 03.2011
Analyst Programmer
Meadvillegroup Holdings Ltd.
04.2006 - 05.2008
Bachelor of Science - Product Analysis with Design
The Hong Kong Polytechnic University
05.2003 - 05.2008
High Diploma - Product Engineering Design & Technology Management
Hong Kong Institute of Vocational Education
09.2001 - 05.2003
High Certificate - Manufacturing Engineering (Computer Control Engineering)
Hong Kong Institute of Vocational Education
09.2000 - 05.2001
Programmer
BILLION INDUSTRIAL COMPANY
06.2000 - 03.2006
Diploma - Manufacturing Engineering (Watch Industry and Trade)
Hong Kong Institute of Vocational Education
09.1998 - 05.2000
High School Certificate - undefined
Heung Yee Kuk Tai Po District Secondary School
09.1991 - 05.1996
Technical Specialist - Securities
Hang Seng Bank
4 2011 - Current