New Technology
JK Chow
IT In Banking Industry
Hong Kong
Summary
Dynamic and team-oriented IT Project Manager with 10 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.
Overview
24
24
years of professional experience
14
14
years of post-secondary education
3
3
Languages
Work History
Technical Specialist - Securities
Hang Seng Bank
4 2011 - Current
- Developed project management roadmap to define project objectives, timelines and milestones.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects' lifecycles.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
- Developed project plans identifying key issues, approaches and performance metrics.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Planned, designed, and scheduled phases for large projects.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Analyst Programmer
Cathay Pacific Airways Limited
05.2008 - 03.2011
- Support & Enhancement: Support different travel service applications that bases on the Java web design and runs on the Websphere
- Tested and deployed scalable and highly available software products.
- It takes care of programming performance, service, usage, program structure, logging design, etc
- Mentored junior programmers, sharing knowledge and best practices to elevate team performance overall.
- Project design & development: re-design or re-develop old program like tax surcharge program
- Developed user-friendly interfaces that improved customer experience and increased product adoption rates.
- Worked closely with clients to establish specifications and system designs.
- Enhanced software quality with thorough testing, debugging, and documentation processes.
Analyst Programmer
Meadvillegroup Holdings Ltd.
04.2006 - 05.2008
- Programming Project Development: Develop a web base ERP system by using J2EE, EJB, JSP/JSF, Java language, etc
- Develop and demonstrate prototype software, and participate in both operational analysis and software development
- Provide end-to-end data analysis, documentation to map data, workflow, and processes from disparate sources
- Familiar with the design on Oracle database
- All related web design skills, which including JavaScript, HTML and XML
- Excellent of PC knowledge.
Programmer
BILLION INDUSTRIAL COMPANY
06.2000 - 03.2006
- Programming Project Develop: Develop an ERP, MRP or BOM system by JAVA, J2EE,JSP
- Computer database knowledge of SQL Server, it works with JDBC
- Web design by using JSP, Servlet, PHP, JavaScript, HTML and XML
- Maintenance 2000/XP Server
- Handle VPN Network for HK and SZ
- Project schedule planning, Monitor product production, Trouble shooting management, Failure analysis, Problem solving skill and Costing evaluation & coordination work with different functional teams New product and process development Experience in ISO 9000 auditing
- Tooling management: Develop tools and engineering machines for production (R&D) Familiar with 3D modeling software (Pro-E, SolidWork, AutoCAD and 3D Studio) Excellent PC knowledge in MS Office
- VoIP development for communication between HK and SZ
Education
Bachelor of Science - Product Analysis with Design
The Hong Kong Polytechnic University
Hung Hom, Hong Kong 05.2003 - 05.2008
High Diploma - Product Engineering Design & Technology Management
Hong Kong Institute of Vocational Education
09.2001 - 05.2003
High Certificate - Manufacturing Engineering (Computer Control Engineering)
Hong Kong Institute of Vocational Education
09.2000 - 05.2001
Diploma - Manufacturing Engineering (Watch Industry and Trade)
Hong Kong Institute of Vocational Education
09.1998 - 05.2000
High School Certificate - undefined
Heung Yee Kuk Tai Po District Secondary School
09.1991 - 05.1996
Skills
Technical support knowledge
Languageandskills
English, Cantonese, Mandarin, Microsoft Office, VB, C++, VFP, J2EE (JSF, JSP, Servlet, EJB, JDBC, JBOSS, etc.), CorelDraw, Photoshop, Windows Operations, Pro-Engineering, Auto-CAD, Html and XML Language, VB Script, ASP, PHP, Server Control, Fix-up Hardware, 3D-Studio Max, SolidWork, Rhino, Window NT, Linux, MySQL, etc., Outstanding, ISO9001:2000, PLC, Electric Circuit Design, Motor Control, Automation, MPC
References
Available Upon Request
Interests
Innovative Design
Problem Solving
Timeline
Analyst Programmer
Cathay Pacific Airways Limited
05.2008 - 03.2011
Analyst Programmer
Meadvillegroup Holdings Ltd.
04.2006 - 05.2008
Bachelor of Science - Product Analysis with Design
The Hong Kong Polytechnic University
05.2003 - 05.2008
High Diploma - Product Engineering Design & Technology Management
Hong Kong Institute of Vocational Education
09.2001 - 05.2003
High Certificate - Manufacturing Engineering (Computer Control Engineering)
Hong Kong Institute of Vocational Education
09.2000 - 05.2001
Programmer
BILLION INDUSTRIAL COMPANY
06.2000 - 03.2006
Diploma - Manufacturing Engineering (Watch Industry and Trade)
Hong Kong Institute of Vocational Education
09.1998 - 05.2000
High School Certificate - undefined
Heung Yee Kuk Tai Po District Secondary School
09.1991 - 05.1996
Technical Specialist - Securities
Hang Seng Bank
4 2011 - Current
Similar Profiles
Judy YipJudy Yip
WPB CDD ASSISTANT MANAGER at HSBC- Hang Seng BankWPB CDD ASSISTANT MANAGER at HSBC- Hang Seng Bank
KA YING PANGKA YING PANG
Associate Private Wealth Advisor at Hang Seng BankAssociate Private Wealth Advisor at Hang Seng Bank
Pak Tak LauPak Tak Lau
Relationship Manager at Hang Seng Bank LimitedRelationship Manager at Hang Seng Bank Limited