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Experienced Quality Analyst with 5+ years in Sales, Outsourcing, and B2B industries. Proven expertise in Quality Assurance, Auditing, Data Analysis, and Process Optimization. Adept at training and mentoring teams, enhancing performance, and driving compliance with quality standards. Holds a Lean Six Sigma Yellow Belt Certification and an M.Com in Business Administration. Skilled in driving operational excellence and creating impactful solutions.

Dedicated and results-driven professional with over 4 years of experience, specializing in Quality Analysis, KYC (Know Your Customer) processes, and AML (Anti-Money Laundering) compliance. Demonstrated excellence in ensuring regulatory compliance, mitigating risks, and enhancing operational efficiency. Possesses a strong foundation in Quality Analysis with one year of experience, followed by three years of expertise in KYC and KYC account closure, including comprehensive AML considerations. Proven track record of implementing robust procedures, conducting thorough investigations, and contributing to overall process improvement. Adept at managing cross-functional collaboration and delivering high-quality results in dynamic and challenging environments.

Ambitious Quality Analyst with a track record of dependability and leadership. A hardworking and passionate job seeker with strong organizational skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am looking ahead to working in a professional, growth-oriented organization, where one can make a significant contribution to the success of the organization. Seeking a position that involves creativity, challenges and that provides me an opportunity to constantly strive to explore, innovate & excel in attaining organizational and my individual goals. A consistently dependable team player I can thrive in a high-pressure environment, enjoy the challenges of meeting deadlines and work in a team.
Offering over 8 years of experience in which 8yrs of ACCOUNT RECEIVABLE AS CLAIMS SPECIALIST and one year experience has Quality Analyst with Infinx Health care Pvt ltd. Process extensive knowledge of handling claims. AR, Denial, Billing, payment posting etc. DSO Improvement Slashed average days sales outstanding (DSO) from 96 to

Jingying Zhou

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Quality Analyst

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Quality Analyst

Bachelor of Science - Digital Media Technology

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