JIN Qiuyun
psychology and mental health
Kowloon
Summary
Committed and hardworking with experience processing transactions and assistin. Dedicated to resolving issue.
Resistant to pressure and work efficiently
Good at risk prediction with more reasonable resource allocation.
Outgoing personality, energetic, good communication skills
Inner delicate, hard-working and striving for excellence
Emotionally stable, strong sense of responsibility.
High execution force, dare to innovate.
Clear goal, clear plan for the future, focus on self-improvement.
Strong plasticity, good expression ability
Overview
2
2
years of professional experience
Work History
Cashier
Snowie of Sweet South/Camilo Prada
06.2024 - 08.2024
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Guide for Hospital
YONGGUI JIN
07.2023 - 08.2023
- Identified and resolved customer complaints concerning food or lodging.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
Volunteer in Museum
HUANGSHAN Museum
05.2023 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Parttime Host of Board Game
Infinite Company
09.2022 - 04.2023
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Bachelor of Arts - Psychobiology And Mental Health
Hong Kong Metropolitan University
05.2025
Skills
Customer Service
Englishname
Joki
Nativeplace
Huangshan, An Hui
Occupation
student
Psychologyandmentalhealth
year3, True, True, True
Certificates
- Certificate of group counseling training
- Certificate of Cantonese learning grade
Academicbackground
- Tundi first middle school, Huangshan City, 2019.9-2021.6, Abide by the law, bear hardships and stand hard work, Respect teachers and be kind to students, Strive to complete personal studies and improve morally, intellectually and physically.
- HONG KONG METROPOLITAN UNIVERSITY, 2021.9-, foundation of psychology, sociology, positive psychology, abnormal psychology, statistics, developmental psychology, counseling, research of psychology…
Skills& Interests
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Personal Information
- Date of Birth: 10/07/2003
- Gender: female
- Nationality: Han
Timeline
Cashier
Snowie of Sweet South/Camilo Prada
06.2024 - 08.2024
Guide for Hospital
YONGGUI JIN
07.2023 - 08.2023
Volunteer in Museum
HUANGSHAN Museum
05.2023 - 06.2023
Parttime Host of Board Game
Infinite Company
09.2022 - 04.2023
Bachelor of Arts - Psychobiology And Mental Health
Hong Kong Metropolitan University
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