Summary
Overview
Work History
Education
Skills
Timeline
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Jim Mo Yee

Summary

Confident Event Staff Worker skilled in delivering polite, punctual service with a smile. Energetic, enthusiastic team player aiding productive work environments. Adaptable and resilient to succeed in fast-paced, pressured roles.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Event Helper

HKCSL
  • Brought positive can-do attitude and passion for customer service to solve service issues.

Club House Assistant

Kerry Property Management Services Limited
06.2023 - 02.2024
  • Applied positive customer service approach to increase satisfaction levels.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.

Waiter

Machi Handmade Hotpot Restaurant
11.2019 - 06.2023
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Education

Bachelor of Arts - Chinese and History

City University of Hong Kong
09.2021 - 06.2023

Associate in Social Sciences - History and Hong Kong Studies

Hong Kong Baptist University College of Internatio
09.2019 - 06.2021

Skills

Courteous and professional demeanour

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Timeline

Club House Assistant

Kerry Property Management Services Limited
06.2023 - 02.2024

Bachelor of Arts - Chinese and History

City University of Hong Kong
09.2021 - 06.2023

Waiter

Machi Handmade Hotpot Restaurant
11.2019 - 06.2023

Associate in Social Sciences - History and Hong Kong Studies

Hong Kong Baptist University College of Internatio
09.2019 - 06.2021

Event Helper

HKCSL
Jim Mo Yee