Jie Feng HUANG
Tsing Yi Town,NKT
Summary
Dynamic Assistant Manager at Jumpin Gym USA Limited with a proven track record in operations management and team leadership. Enhanced customer satisfaction through effective complaint resolution and fostered a collaborative work environment. Skilled in employee performance evaluations and driving significant improvements in service quality.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Assistant Manager
Jumpin Gym USA Limited
05.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
CNEC Christian College
Kwai Chung, Hong Kong 04.2001 -
Skills
Operations management
Timeline
Assistant Manager
Jumpin Gym USA Limited
05.2018 - Current
High School Diploma -
CNEC Christian College
04.2001 -
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