Music Industry
Jiacheng Wu
Undergraduate
London
Summary
Community Service Volunteer with background working in service-based programs and nonprofits in [Location]. Physically fit and active with flexible schedule and desire to help. Highly energetic, friendly and tireless in supporting others.
Overview
4
4
years of post-secondary education
3
3
Certification
2
2
Languages
Work History
Coffee Barista
Starbucks
Shanghai
05.2021 - 09.2021
- Followed detailed maintenance and operational schedules to complete projects and keep vehicles functioning.
- Increased overall lifespan of equipment by following preventive maintenance plans and executing unscheduled repairs.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate
Genesco Inc.
London
10.2019 - 05.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
Community Service Volunteer
ATN Access, with Disabilities Inc
London
11.2018 - 01.2019
- Provide assistance for the entrance of the disabled, including: helping the participants get off the bus, guiding the relatives concerned, and explaining some tips on how to care for the disabled.
- Planned and delivered numerous activities and special events.
- Prepared nutritious snacks and meals for program participants.
- Exhibited excellent communications and customer service relations skills.
Librarian Volunteer
Shanghai Library, Shanghai
Shanghai
07.2018 - 07.2019
- Greeted visitors, answered questions and made book recommendations across subjects and genres.
- Promoted early childhood and adult literacy programs through school and community outreach.
- Promoted library programs to obtain new signups for book clubs and youth reading contests.
- Scanned and bagged books, movies, tapes, magazines and other items at check-out desk.
Volunteer Referee
Carling Heights Optimist Community Centre
London
10.2018 - 01.2019
- Explained and taught regulations and rules to players and coaches.
- Collected daily reports for improved efficiency during games.
- Promoted good sportsmanship among players.
- Navigated difficult situations using effective communication and explanation of game rules.
Theater Associate
Quyang Cinema, Shanghai
Shanghai
05.2018 - 07.2019
- Provided assistance to guests with special needs and helped with seat accommodations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
- Assisted in verifying staff credentials, granting access to generally restricted areas.
Education
Bachelor of Arts - Economics And Sociology
Western University
London 09.2019 - 02.2023
Skills
New hire training
Inventory management
Customer Supervision
Sales expertise
Table setting knowledge
Performance improvement
Materials Preparation
Certification
Starred Barista Training - 2021
Interests
Fashion Industry
Timeline
Coffee Barista
Starbucks
05.2021 - 09.2021
Starred Barista Training - 2021
05-2021
Sales Associate
Genesco Inc.
10.2019 - 05.2020
Bachelor of Arts - Economics And Sociology
Western University
09.2019 - 02.2023
Community Service Volunteer
ATN Access, with Disabilities Inc
11.2018 - 01.2019
Volunteer Referee
Carling Heights Optimist Community Centre
10.2018 - 01.2019
Librarian Volunteer
Shanghai Library, Shanghai
07.2018 - 07.2019
Theater Associate
Quyang Cinema, Shanghai
05.2018 - 07.2019