Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jiacheng Wu

Undergraduate
London

Summary

Community Service Volunteer with background working in service-based programs and nonprofits in [Location]. Physically fit and active with flexible schedule and desire to help. Highly energetic, friendly and tireless in supporting others.

Overview

4
4
years of post-secondary education
3
3
Certification
2
2
Languages

Work History

Coffee Barista

Starbucks
Shanghai
05.2021 - 09.2021
  • Followed detailed maintenance and operational schedules to complete projects and keep vehicles functioning.
  • Increased overall lifespan of equipment by following preventive maintenance plans and executing unscheduled repairs.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Sales Associate

Genesco Inc.
London
10.2019 - 05.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.

Community Service Volunteer

ATN Access, with Disabilities Inc
London
11.2018 - 01.2019
  • Provide assistance for the entrance of the disabled, including: helping the participants get off the bus, guiding the relatives concerned, and explaining some tips on how to care for the disabled.
  • Planned and delivered numerous activities and special events.
  • Prepared nutritious snacks and meals for program participants.
  • Exhibited excellent communications and customer service relations skills.

Librarian Volunteer

Shanghai Library, Shanghai
Shanghai
07.2018 - 07.2019
  • Greeted visitors, answered questions and made book recommendations across subjects and genres.
  • Promoted early childhood and adult literacy programs through school and community outreach.
  • Promoted library programs to obtain new signups for book clubs and youth reading contests.
  • Scanned and bagged books, movies, tapes, magazines and other items at check-out desk.

Volunteer Referee

Carling Heights Optimist Community Centre
London
10.2018 - 01.2019
  • Explained and taught regulations and rules to players and coaches.
  • Collected daily reports for improved efficiency during games.
  • Promoted good sportsmanship among players.
  • Navigated difficult situations using effective communication and explanation of game rules.

Theater Associate

Quyang Cinema, Shanghai
Shanghai
05.2018 - 07.2019
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
  • Assisted in verifying staff credentials, granting access to generally restricted areas.

Education

Bachelor of Arts - Economics And Sociology

Western University
London
09.2019 - 02.2023

Skills

New hire training

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Certification

Starred Barista Training - 2021

Interests

Music Industry

Fashion Industry

Timeline

Coffee Barista

Starbucks
05.2021 - 09.2021

Starred Barista Training - 2021

05-2021

Sales Associate

Genesco Inc.
10.2019 - 05.2020

Bachelor of Arts - Economics And Sociology

Western University
09.2019 - 02.2023

Community Service Volunteer

ATN Access, with Disabilities Inc
11.2018 - 01.2019

Volunteer Referee

Carling Heights Optimist Community Centre
10.2018 - 01.2019

Librarian Volunteer

Shanghai Library, Shanghai
07.2018 - 07.2019

Theater Associate

Quyang Cinema, Shanghai
05.2018 - 07.2019

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Jiacheng WuUndergraduate