Jessica Wong
No 23 San Tau Kok Village 1floor, Tai Po,New Territories
Summary
Experienced in FMCG and Catering for both R and D and QA on Sauces, Condiments, Soy sauce, Seafood, Yogurt, Airline catering.
Highly motivated and good at project management to meet deadlines.
Overview
25
25
years of professional experience
1
1
Certification
Work History
R and D Manager
Lee Kum, International holdings
08.2022 - Current
- Lead R and D team and monitor all product development projects globally
- Provide technical support and training to Sales, Procurement and Production function
- Review and establish guidelines and procedures for new product development to ensure compliance with headquarters requirements
- Provide technical support on production issues, including processing procedures, preparation of ingredients and packaging processes to ensure final products are safe and meet required quality
- Work closely with regulations in different zones and guide team members for alternative solutions to markets
- Problem solving on quality and food safety issues during trial run
Senior R and D Manager
Nissin Foods (HK) Management Co, LTD
08.2019 - 08.2022
- Manage, support, lead and monitor all new product/process development projects for sauces and seasonings including Nissin brand and Winner brand noodle
- Working closely with Suppliers and Purchasing on sourcing new raw materials
- Handling projects from ideation to commercial by sourcing RM from PUD, visiting Ramen shops for tasting, communicate with Marketing on how we can promote the products to end users e.g
- Welcome, PNS, 7-11
- Working on cost reduction to maximize company’s profit and sodium reduction on seasoning to provide healthy image of our noodles brand
- Launched 11 new products in almost 3 years including JV with Don Don Donki and Aeon
- Working with labeling team export regulation and help in designing label and making claims
- Overseeing production on trials audits processing to end packaging during new product launch
- Working with QA closely for new product launch for shelf life testing
Research and Development Manager
Chinese Cuisines Maxims Caterers LTD
07.2018 - 06.2019
- Designed and developed new products, product and process improvement, cost optimization and product maintenance initiatives
- Worked closely with Operations, Purchasing and Marketing in communication of technical information, related to new product promotions
- Developed new salad dressings for Peking garden and The pond and trained staff for product launched
- Reformulated existing products to improve quality in terms of taste, and texture e.g
- The oyster 摩摩皮 for Peking duck pancake, new bakery bun
- AX dynamic system data analysis and reporting for costing
- Visited suppliers in China with Purchasing to source incoming Raw Materials
Food Consultant
Pacific Rich Resources LLC
03.2018 - 07.2018
- Product analysis and sensory evaluation on new products
- Write Technical data specifications and provide advice to suppliers
- Liaise with 3rd party auditor, overseeing factory production to ensure they meet food safety standards
Research and Development Manager
Cathay Pacific Catering Services
03.2014 - 07.2017
- Formulated a research and development strategy based on customer needs, industry trends and market demand for current and future inflight catering concepts and food products (RTE and Frozen food research)
- Lead, directed and managed and executed all food product activities to improve quality, consistency, productivity and costs
- Contributed to improve product portfolio and customer service satisfaction indicators
- Wrote Technical Data Specifications and worked with suppliers for requirements
- Audit suppliers and look for new products
- Actively marketed new product offerings to our customers
- Machine sourcing, working with Engineering and testing new machines on new products
- Shelf life extension- new packaging materials testing e.g
- Cryovac and also frozen meals testing
Senior Food Scientist/Research Chef
Naturally Fresh Inc
04.2006 - 05.2013
- Trained and supervised lab technician in the R and D department to achieve goals
- Used 400 raw ingredients to create new products which include coloring, flavors, emulsifiers, dairy products, starches, gum, cheese, fruit, vegetables, and artificial sweeteners
- Developed on average 80 new products per year including salad dressings, sauces, and yogurt dips
- Lead commercialization process from initial concept through production; including bench top, scale up, ingredient selection, shelf life testing, cost savings, process improvement and troubleshooting
- Performed plant audit on new products multiple times to ensure scale up production meets R & D specifications
- Tested salad dressings on salads for shelf life studies
- Conducted sensory panel, analyzed and compiled report results to Sales and Marketing managers
- Worked closely with Sales and Marketing regarding nutritional claims on labels e.g
- Gluten free, all natural, low fat
Quality Assurance Supervisor
Golden State Foods
09.2004 - 10.2005
- Supervised and trained 12 lab technicians on QA program, handled lab budget
- Analyzed consumer complaints data and lead corrective action task forces
- Monitored Quality Assurance program to meet McDonalds’s ,KFC’s, Arby’s , Church’s, standards
- Investigated and corrected quality issues daily which include pH, viscosity, brix, color, etc.
Quality Engineer
The Dannon Company
06.2000 - 11.2003
- Supervised 9 hourly lab technicians, handled lab budget labor hours and daily activities
- Designed and implemented HACCP program in compliance with AIB, IDFA, and DANONE global standards
- Supported ISO-9002 quality procedure and focus on continuous improvement
- Trained employees for HACCP, GMP, and SSOP
- Wrote and implemented Product Recall Program, performed mock Product recall monthly and present reports with Division Managers
Quality Assurance Specialist
Ocean Beauty Seafood
05.1998 - 05.2000
- Designed and implemented US government mandated HACCP program
- Wrote Quality Assurance policies and procedures
- Inspected plant daily and wrote HACCP and sanitation reports
- Lead HACCP weekly meetings with department managers
- Summer
Education
B.S - Food Science and Industry
Iowa State University
Iowa USA12.1997
Skills
- Time Management
- ISO
- HACCP certified
- Research Chefs
Certification
Certified Culinary Scientist with Research Chefs Association
Timeline
R and D Manager
Lee Kum, International holdings
08.2022 - Current
Senior R and D Manager
Nissin Foods (HK) Management Co, LTD
08.2019 - 08.2022
Research and Development Manager
Chinese Cuisines Maxims Caterers LTD
07.2018 - 06.2019
Food Consultant
Pacific Rich Resources LLC
03.2018 - 07.2018
Research and Development Manager
Cathay Pacific Catering Services
03.2014 - 07.2017
Senior Food Scientist/Research Chef
Naturally Fresh Inc
04.2006 - 05.2013
Quality Assurance Supervisor
Golden State Foods
09.2004 - 10.2005
Quality Engineer
The Dannon Company
06.2000 - 11.2003
Quality Assurance Specialist
Ocean Beauty Seafood
05.1998 - 05.2000
B.S - Food Science and Industry
Iowa State University
Certified Culinary Scientist with Research Chefs Association
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