Jericho Bautista

• Conducted comprehensive manual testing of web application features, including Functional, Regression, Smoke, Usability, UI/UX, and Cross-Browser Testing to ensure stability and a seamless user experience.
• Validated healthcare workflows such as appointment scheduling, patient intake, documentation, vitals tracking, and care coordination to ensure accuracy and compliance with clinical requirements.
• Performed end-to-end testing of patient and provider portals, ensuring data integrity, role-based access, and seamless navigation across user interfaces.
• Collaborated with developers, product managers, and UI/UX designers during Agile sprints to clarify requirements, write acceptance criteria, and contribute to sprint planning and retrospectives.
• Identified, documented, and tracked bugs using JIRA, working closely with the development team to triage and verify fixes.
• Developed and executed detailed test plans, test cases, and test scripts based on user stories and system specifications and requirements.
• Performed API testing in Postman to validate backend services and data flow across modules.

• Real-Time System Testing:

-Validated real-time data updates (e.g. driver location, ETA, fare changes).

-Ensure GPS tracking is accurate and updates correctly during a ride.

-Test synchronization between rider and driver apps.

• Payment and Fare Validation:

-Verified different payment methods (cash, card, wallet).

-Tested fare calculations (base fare, per km, time-based, surge).

-Validate promo codes and discounts

• Geolocation and Geofencing Validation:

-Ensured location services are working as expected.

-Test geofence triggers for:
1.Pickup/drop-off zones
2.Driver availability zones

• User Roles and Permission Testing

validated different flows and access levels for:

1.Rider

2.Driver

3.Admin/Support

• Test Planning and Strategy:

Developed test plans for Functional and Smoke testing, Gathered test data for geofencing.

• Mobile Platform Compatibility

Tested the app on various devices, OS versions, and screen sizes (Android/iOS).

Ensured consistent performance across platforms.

1. Promo Validation & Testing

• Verified that promo mechanics (e.g., free data, call/text packages, discounts) match business rules and requirements.
• Tested promo activation via all relevant channels (USSD, app, SMS, website).
• Confirm eligibility rules, validity period, renewal logic, and deactivation flow.

2. System Integration Testing

• Ensured seamless interaction between multiple systems (billing, CRM, provisioning, etc.).
• Validate that promo charges are correctly applied or waived as designed.

3. Automation & Regression Testing

• Developed test cases and scripts to automate recurring promo test scenarios using python.
• Perform regression testing to make sure new promos don’t break existing functionalities.

4. Defect Logging & Tracking

• Identified bugs or misconfigurations and log them clearly in a defect tracking system (e.g., JIRA, Google Sheet).
• Work closely with developers and business analysts to resolve issues.

5. Performance & Load Testing

• Simulated high-traffic scenarios to test how systems behave when thousands/millions activate promos at once using JMETER

6. End-to-End User Experience Testing

• Tested the entire customer journey: from promo discovery to subscription, usage tracking, and expiry.
• Verified that customer-facing messages (SMS confirmations, app notifications, etc.) are correct and timely.

1. Promo Validation & Testing

• Verified that promo mechanics (e.g., free data, call/text packages, discounts) match business rules and requirements.
• Tested promo activation via all relevant channels (USSD, app, SMS, website).
• Confirm eligibility rules, validity period, renewal logic, and deactivation flow.

2. System Integration Testing

• Ensured seamless interaction between multiple systems (billing, CRM, provisioning, etc.).
• Validate that promo charges are correctly applied or waived as designed.

3. Defect Logging & Tracking

• Identified bugs or misconfigurations and log them clearly in a defect tracking system (e.g., JIRA, Google Sheet).
• Work closely with developers and business analysts to resolve issues.

4. End-to-End User Experience Testing

• Tested the entire customer journey: from promo discovery to subscription, usage tracking, and expiry.
• Verified that customer-facing messages (SMS confirmations, app notifications, etc.) are correct and timely.