A committed employee with several positives performance notes. Well-organized, collaborative team player who a willing to take extra steps in new professional challenges.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Senior Sales Assistant
Amor Nail Polish Shop
01.2021 - 07.2022
Place an order to reserve goods from the seven major distributor gel nail brands in Korea
Handle staffing of colleagues in those two stores.
Organize product training for those two stores associate.
Train new employees and assist in the transition to new business systems.
Help new employees to adapt the new working environment.
Promote the uniqueness of the latest monthly product launches to customers
Helping customer with nail color matching and responding all queries with accuracy.
Used consultative sales techniques to understand customer needs and recommend relevant nail products and services.
Personal Secretary(Personal Recruit by SVP)
Core Pacific - Yamaichi Wealth Management Ltd.
01.2018 - 11.2019
Provide support to Senior Vice President of Wealth Management team. Duties include answering multi-line of phone and email, support internal and external enquiries, schedule and confirm appointments and traveling for SVP. Handling policy documents, filling in applications, policy renewals including life and general insurance. Otherwise, data entry, filing and update clients' records.
Communicate closely with and provide support to Technical Representatives of the team. Answer enquiries, check and review new business application forms, follow up the documents and underwriting pending memos. Facilitate the insurance application processes. Ensure the policies issue successfully.
Serve and arrange verification service for the mainland customers.
Assist Technical Representatives to register the PIBA license and follow up the registration. Remind and enroll CPD courses for TR.
Coordinate with both internal and external parties to ensure a smooth run of operations for the team.
Trainee (Server) of Internship Program
Harbour Plaza Resort City Hong Kong
06.2016 - 08.2016
Worked flexible place across Café, Coffee Corner and Bar.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and fast-paced atmosphere.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Provide operational support to front-line position.