Jason Law
Civil Servant
Hong Kong
Summary
Dedicated professional with a background in customer relations and team building. Experienced in supporting passengers and managing station operations. Known for adaptability and effective communication, ready to contribute to a dynamic team environment.
Overview
4
4
Languages
3
3
years of professional experience
Work History
Customer Service Ambassador / Tourist Ambassador
MTR Corporation
03.2023 - Current
assisting with passenger concerns
supporting passengers requiring assistance
conducting responsibilities to manage stations
managing urgent situations at station and promoting clear communication with co-workers
Intern News Reporter
TVB News
06.2025 - 07.2025
- Conducted interviews with sources to gather relevant information for news stories.
- Researched and wrote news scripts for on-air broadcasts, ensuring clarity and engagement.
- Monitored breaking news events and reported updates to editorial staff promptly.
- Collaborated with production teams to refine story presentations and enhance viewer experience.
Education
Bachelor of Jornalism And Communication - Business Journalism
The Hang Seng University of Hong Kong
Shatin, Hong Kong 04.2001 -
Skills
Customer relations
Complaint handling
Customer focus
Conflict resolution
Team building
Staff management
Schedule management
Cash handling
Timeline
Intern News Reporter
TVB News
06.2025 - 07.2025
Customer Service Ambassador / Tourist Ambassador
MTR Corporation
03.2023 - Current
Bachelor of Jornalism And Communication - Business Journalism
The Hang Seng University of Hong Kong
04.2001 -