Jason Lam
Business Administrative Management Graduate
Eastern District
Summary
Recent graduate with foundational knowledge in Business Administrative Management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, efficient communication, problem-solving, and proactive working attitude. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Claims Support Assistant
Chubb Insurance
08.2024 - Current
- Maintained high accuracy levels in data entry, ensuring all relevant information was correctly inputted into the system.
- Supported claims adjusters in resolving complex cases, conducting thorough research and documentation.
- Provided administrative support to claims management staff, enabling them to focus on higher-level tasks and decision-making processes.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
Barista (F&B Management + Marketing Involved)
Mrs.H's Coffee House
02.2024 - 07.2024
- Developed strong interpersonal skills through daily interactions with customers, showcasing the ability to build rapport and communicate effectively.
- Collaborated with management to develop and implement marketing strategies to increase sales and customer engagement, showcasing strategic thinking and business acumen.
- Managed inventory and supplies to ensure efficient workflow, demonstrating organizational and logistical skills.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Human Resources Intern
Royal Learning Group (HK) Limited
06.2022 - 07.2022
- Assist in recruitment duties, e.g. Job ad posting, CV screening, Interview arrangement, New staff orientation.
- Managing general HR administration documents, e.g. MPF, Staff database etc.
- Maintaining employee system with 300+ employees
- Updated and maintained employee records to respond quickly to requests for information.
Population Census Enumerator
Census and Statistics Department
07.2021 - 08.2021
- To obtain 600+ census data report through field visits or telephone interviews
- To follow up on self-enumerated case
- On-site conducted interviews with 200+ household to assess eligibility.
Education
BBA - Bachelor of Business Management (Honours)
Hang Sang University of Hong Kong
Shatin 04.2001 -
Skills
Microsoft Office
Languages
Chinese (Cantonese)
Native language
English
Advanced
C1
Chinese (Mandarin)
Advanced
C1
Accomplishments
Common Recruitment Test Result:
Chinese: 2 (highest) / English: 2 (highest) / Aptitude Test: Pass
Showcasing Strong Chinese and English Comprehension Abilly and Strong Logical and Informative Analytical Skills
Certification
Foundation Certificate of Coffee & Barista Skills
Interests
Gym
Coffee
Podcast
Economics News
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursCareer advancementTeam Building / Company RetreatsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Goals
Short Term Goals:
Accomplish and get pass on HKSI papar 1, 7, 8 & Obtain Qualifications of CIIA (Trading) in 1 year
Long Term Goals:
Hustle to become a professional financial/insurance broker or compliance officer in private equity bank
Timeline
Claims Support Assistant
Chubb Insurance
08.2024 - Current
Barista (F&B Management + Marketing Involved)
Mrs.H's Coffee House
02.2024 - 07.2024
Human Resources Intern
Royal Learning Group (HK) Limited
06.2022 - 07.2022
Population Census Enumerator
Census and Statistics Department
07.2021 - 08.2021
BBA - Bachelor of Business Management (Honours)
Hang Sang University of Hong Kong
04.2001 -
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