Jasmine Kam
Hong Kong
Summary
I possess strong communication skills that benefit both my professional and personal interactions. With a sense of responsibility, I embrace challenges and make valuable contributions to the organization. I am a quick learner, a team player, and have exceptional interpersonal skills. I am adaptable, work effectively unsupervised, and quickly master new skills. Highly motivated to take on new challenges and continuously grow.
Overview
6
6
years of professional experience
Work History
Assistant Relationship Manager
NOVA
Hong Kong
05.2023 - Current
- Monitored updates on Hong Kong regulations.
- Responded promptly to client emails to address inquiries and provide necessary information.
- Assumed responsibility for imperative timelines.
- Maintain professionalism and attention to detail.
- Delivered efficient service and built strong client relationships.
Part-time Sales Assistant
IZZUE
Hong Kong
05.2022 - 05.2023
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Established positive relationships with coworkers.
- Recognized by colleagues for strong adaptability.
Senior Education Officer
Eduhere
Hong Kong
09.2020 - 01.2022
- Implemented effective communication strategies to build positive relationships with students and parents.
- Implemented effective strategies to overcome various challenges based on previous experience.
- Recipient of the 2021 Best Employee Award for delivering exceptional customer service.
- Motivated learner and collaborator seeking growth through challenging tasks with diverse individuals.
- Implemented effective strategies for team collaboration, communication, and motivation.
Senior Part-time Sales Assistant
Lucullus Food & Wines Co Ltd
Hong Kong
05.2018 - 12.2019
- Developed strong communication skills and maintained positive interactions with customers throughout part-time sales position.
- Managed multiple customers simultaneously, demonstrating ability to handle diverse situations through patience.
- Established an effective rapport with coworkers to ensure seamless collaboration for future endeavors.
Education
BBA - Digital Business
University College Dublin
Ireland05-2023
BBA - Hospitality And Tourism Management
Brigham Young University Hawaii
EduhereLaie, Hawaii12-2020
Skills
- Customer Relationship Management (CRM)
- Team Building
- Digital Strategy
- Business Planning
- Sales Operations and Management
- Business-to-Business (B2B)
Languages
Chinese (Cantonese)
First Language
English
Advanced (C1)
C1
Chinese (Mandarin)
Advanced (C1)
C1
Korean
Beginner (A1)
A1
Timeline
Assistant Relationship Manager
NOVA
05.2023 - Current
Part-time Sales Assistant
IZZUE
05.2022 - 05.2023
Senior Education Officer
Eduhere
09.2020 - 01.2022
Senior Part-time Sales Assistant
Lucullus Food & Wines Co Ltd
05.2018 - 12.2019
BBA - Digital Business
University College Dublin
BBA - Hospitality And Tourism Management
Brigham Young University Hawaii
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