Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Jackie Ho

Birmingham,United Kingdom

Summary

Experienced HR professional with focus on administrative support and employee relations. Capable of streamlining HR processes and enhancing team productivity through strong organisational and communication skills. Adept at managing recruitment, onboarding, and maintaining compliance within HR policies.

Overview

20
20
years of professional experience

Work history

HR Administrator

Hong Kong Red Cross
Hong Kong
12.2008 - 06.2025
  • Assisted in the development of company policies to ensure legal compliance.
  • Arranged training sessions for staff, contributing to professional development initiatives.
  • Conducted confidential exit interviews to identify areas of improvement.
  • Provided support for employee onboarding and training procedures.
  • Executed recruitment drives for attracting top-tier talent into the organisation.
  • Kept abreast of employment laws to advise management effectively on HR matters.
  • Maintained privacy of sensitive information by adhering to data protection regulations diligently.
  • Prepared relevant HR reports as required by senior management team.
  • Assisted in performance appraisal processes, supporting fair evaluations and promotions.
  • Administered payroll duties for timely and accurate salary disbursement.
  • Accurately processed leave of absence requests and monitored absence data to use as triggers for management intervention.

Payroll Supervisor

Hong Kong International Service Limited
Hong Kong
05.2007 - 11.2008
  • Prepared accurate monthly reports for senior management review using advanced Excel skills.
  • Processed end-of-year reports, reducing inaccuracies in tax calculations.
  • Liaised with external auditors during annual audits to verify the integrity of financial records relating to salaries and wages.
  • Assisted in budget planning by providing accurate forecasts based on current salary expenditures.
  • Streamlined payroll procedures to improve efficiency and accuracy.
  • Rectified discrepancies in employee attendance records, ensuring fair compensation for overtime work.
  • Conducted regular audits of all payroll records, ensuring compliance with HMRC regulations.

HR Administrator

i-Admin (HK) Ltd
Hong Kong
08.2005 - 03.2007
  • Assisted in payroll processing for timely salary disbursement.Successfully delivered on tasks within tight deadlines.
  • Resolved payroll discrepancies swiftly to ensure employee satisfaction.
  • Managed payroll functions ensuring timely and accurate disbursement of employee salaries.
  • Administered payroll, ensuring punctual and accurate payment.

Education

Master of Business Administration - Human Resources

The University of Leicester
United Kingdom
/2011 - /2014

Diploma in Human Resource Management -

The Hong Kong Baptist University
Hong Kong
/2009 -

Bachelor of Arts - Social Work

The Hong Kong Polytechnic University
Hong Kong
/2002 - /2005

Skills

  • Recruitment software mastery
  • Knowledge of employment law
  • Compensation knowledge
  • Leave of absence tracking
  • People analytics
  • Staff induction procedures
  • Job description development
  • Performance metrics reporting
  • Policy design and implementation

Languages

English
Fluent
Cantonese
Native

Timeline

HR Administrator

Hong Kong Red Cross
12.2008 - 06.2025

Payroll Supervisor

Hong Kong International Service Limited
05.2007 - 11.2008

HR Administrator

i-Admin (HK) Ltd
08.2005 - 03.2007

Master of Business Administration - Human Resources

The University of Leicester
/2011 - /2014

Diploma in Human Resource Management -

The Hong Kong Baptist University
/2009 -

Bachelor of Arts - Social Work

The Hong Kong Polytechnic University
/2002 - /2005

Similar Profiles

Create profile
Jackie Ho