Ivy Chow Yan Fai
Hong Kong
Overview
31
31
years of professional experience
Work History
Worman II
Rating and Valuation Department
04.2017 - Current
- Receive and dispatch and distribute mail and documents
- Responsible for property maintenance including repairs by coordinating with government departments
- Carry out administrative duties and receive guests at reception
Employer
Fei Fei Company
12.2013 - Current
- Company Overview: https://www.instagram.com/feifeicompany
- Handle worldwide customers written enquires and support mobile app for customer to instant chat service
- Sourcing & buying in Japan
- Operating decisions
- Https://www.instagram.com/feifeicompany
Station Assistant (Part Time 0930-1130)
MTR CORPORATION LIMITED
02.2016 - 04.2017
- Active caring service for passengers
- At the station concourses and platforms, including the maintenance of order and off the train passengers
- Answer passenger inquiries and process flow work station
- Perform other duties assigned by supervisor
General Clerk / Reception Clerk
RADIO TELEVISION HONG KONG
08.2012 - 12.2013
- Handle incoming and outgoing call of complains & enquires
- Checking and monitoring of utility bills and office equipment usage
- General administrative duties
Contract Assistant Clerk
STUDENT FINANCIAL ASSISTANCE AGENCY
04.2008 - 05.2011
- Handle hotline and receive walk-in clients their enquires
- Upload files for tuition fees reimbursement
- Perform other duties assigned by supervisors
Senior Sales Representative
MIAO COMPANY
10.2002 - 12.2007
- Promote company products to meet sales target
- Provide sales services for customers
- Sourcing & buying in Japan
Administrative Assistant
METRO BROADCAST CORPORATION LIMITED
04.2000 - 09.2002
- Personal assistant to Chief Executive Officer
- Assistant to Vice President, HR & Admin Manager and Engineering Manager
- Dealing with Receptionist duties
Receptionist
METRO BROADCAST CORPORATION LIMITED
07.1996 - 03.2000
- Provide programmer information's to listeners
- Handle complains enquires and prize arrangement for listeners
- General administrative duties
Telephone Operator
THE METROPOLE HOTEL
06.1994 - 03.1996
- Handle incoming & outgoing call
- Handle complains & enquires
- Checking of IDD report
Education
Diploma In Health Worker Training - undefined
Hong Kong Red Cross
03.2012
Continuing Education Certificate in General Studies - Yi Jin Programme
City University Of Hong Kong
06.2010
Certificate of Front Office and Housekeeping Operations - undefined
Vocational Training Council - Pok Fu Lam Hotel Industry Training Centre - Technical Training
02.1994
HKCEE - undefined
Chiu Chow Association Secondary School
05.1992
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Chinese Typing
- English Typing
<Enter your own>
Driving License: Permanent
Awards
- Certificate of Appreciation, The Government of the Hong Kong Special Administration Region, 2020-12-01, In recognition of the dedicated service and valuable contribution in combating the COVID-19 in 2020
- Mystery Shopper Award, MTR CORPORATION LIMITED, 2016-11-01, 2017-01-01
Hobbies and Interests
- Listening to Music
- Badminton
- Internet Surfing
Training
- Certificate of Basic Security Guard Training Program, Hong Kong Security Guard Training Centre, 2015-04-01
- Outbound Tour Escort Certificate Examination, The Travel Industry Council of Hong Kong, 2015-02-01
- Elementary Japanese, The Hong Kong Polytechnic University, 2001-10-01, 2001-11-01
- Business English For Communication Skills, Hutchison Whampoa Limited, 1997-11-01, 1998-01-01
Languages
Chinese (Cantonese)
Bilingual or Proficient (C2)
Chinese (Mandarin)
Elementary (A2)
English
Beginner (A1)
Japanese
Beginner (A1)
Timeline
Worman II
Rating and Valuation Department
04.2017 - Current
Station Assistant (Part Time 0930-1130)
MTR CORPORATION LIMITED
02.2016 - 04.2017
Employer
Fei Fei Company
12.2013 - Current
General Clerk / Reception Clerk
RADIO TELEVISION HONG KONG
08.2012 - 12.2013
Contract Assistant Clerk
STUDENT FINANCIAL ASSISTANCE AGENCY
04.2008 - 05.2011
Senior Sales Representative
MIAO COMPANY
10.2002 - 12.2007
Administrative Assistant
METRO BROADCAST CORPORATION LIMITED
04.2000 - 09.2002
Receptionist
METRO BROADCAST CORPORATION LIMITED
07.1996 - 03.2000
Telephone Operator
THE METROPOLE HOTEL
06.1994 - 03.1996
Diploma In Health Worker Training - undefined
Hong Kong Red Cross
Continuing Education Certificate in General Studies - Yi Jin Programme
City University Of Hong Kong
Certificate of Front Office and Housekeeping Operations - undefined
Vocational Training Council - Pok Fu Lam Hotel Industry Training Centre - Technical Training
HKCEE - undefined
Chiu Chow Association Secondary School
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