Isla Siu Wing Yan

First rotation: Cyberport
- Assisted project managers in achieving timely completion of projects "Defect App"system through diligent monitoring and tracking of deadlines.
- Maintained database systems to track and analyze operational data.
Second rotation: Cathy Pacific
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process, for example, assisting the Parent-child activity day and food Stall day.
- Set up and broke down meeting rooms for over 20 events.

Third rotation: DBS bank
- Assistant in facility operations six branches in Hong King and one branch in Macau by coordinating maintenance, repairs, and vendor relations.
- Performed routine preventative maintenance on equipment to minimize breakdowns and extend the lifespan of assets.

Last rotation: CLP Power HK limited
- Worked under supervision of senior employers to help plan and direct work of the facility management.
- Enhanced customer satisfaction to over 300 employees by promptly addressing concerns and providing accurate information.

- Greet guests at attractions (Big Grizzly Mountain Runaway Mine Cars)

- Control guest flow, load & unload guests from attractions and operate attraction systems

- Provide high quality services in the resort in a helpful and friendly attitude to the guest

- Assisted with the management of client presence on varying social media platforms

- Generated invigorating social media content

- Monitor and reply to the messages and comments of different local brands(e.g. KMB, AMOY etc.)

- Research competitive listings in the area and presented findings to the Senior Property Manager

- Performed title searches and verified information related to property surveys and the history of the property