Iryna Radyk

Working experience:

- Met company request apone special services for charter flights.

- ACMI flights from Tel Aviv and Dubai.

- Working with passengers of different nationalities, meeting their requests, providing safety, staying helpful and welcoming in any stressful situations.

Working experience:

- Worked on regular flights to European and Middle East capitals.

- Provided excellent service in Business, Premium and Economy classes.

- Met company request about special charter flights service.

- Followed company regulations and rules to promote safe environment for travelers and employees.

- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.

- Ensured safety and comfort of customers onboard aircraft.

- Resolved passenger conflicts and medical emergencies during flights.

- Answered passenger questions and provided solutions to issues arising during flights.

- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.

- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.