Ip Lam Ha Christine
Hong Kong
Summary
8 years of project management and system implementation experience for ERP platforms across Retail, Aviation, Government sectors, Insurance and Banking. Native Cantonese, Mandarin, fluent in English.
Overview
9
9
years of professional experience
Work history
Senior Consultant
Deloitte China
05.2023 - Current
- Worked on a digital transformation project to migrate a legacy HR system to SuccessFactor for a renowned real estate company with 18 Business Units
- Led in the Data Migration to provide analysis on technical feasibility and solution
- Provided production support on the existing legacy system
- Integrate a digital adoption tool on different ERP platform, e.g. ServiceNow, SuccessFactors, Gaia WFM etc to improve user adoption and engagement with data analytics dashboard
Senior Consultant
KPMG Advisory (Hong Kong) Limited
04.2022 - 05.2023
- Worked as a business analysis in a digital transformation project to deliver risk and compliance solutions for an international insurance company with 12 regions globally
- Managed the project timeline and provided weekly status report for steering committee
- Gathered business requirements and standardized processes from 12 regions with Group Risk and Compliance users
- Created user stories for the technical team and conducted SIT
- Created UAT test cases and plan to facilitate the project timeline
- Worked with technical team and external users to prepare data templates for data migration
- Provided user training to more than 40 senior management staff
- Managed technical team in agile management with team size more than 5.
Assistant Business System Manager
Lee Kum Kee
07.2021 - 04.2022
- Worked as the primary accountable for HRIS globally
- Reported to HR director and Senior System Manager
- Gathered business requirements and existing processes from regional Business Partner and translated to effective systems
- Managed vendor to make sure changes fulfill requirements and compliance
- Provided urgent ad-hoc system support
- Managed on-going HCM enhancements
- Provided functional and technical support such as managing enquiries from HR globally (China, Malaysia, US, HK), managing data integrity, fixing system errors, etc
- Assisted regional BP to ensure all employee data in different zones is centralized in HRIS system and data integrity is maintained
- Proactively recommended IT solutions to address business needs and HR compliance.
Solution Analyst
Cathay Pacific Airways
01.2019 - 07.2021
- Was responsible for HRIS payroll module and assisted in HRIS system upgrade project
- Participated in PeopleSoft upgrade from 9.0 to 9.2 from SIT to launch, which enhances user efficiency, functionality and reduces need for customization in long-term
- Reviewed SIT result, code review and more than 50 interface requirements
- Worked with BU and stakeholders during requirement gathering and UAT
- Ensure all critical applications/new projects meet data governance and security requirements
- Managed vendor and worked with internal IT to make sure changes fulfill requirements and compliance
- Participated in end-to-end HRIS project implementation including data archive project to comply with data governance.
Software Engineer
The Hong Kong Jockey Club
06.2018 - 12.2018
- Worked collaboratively with technical lead, project manager, Quality Assurance team and during the phases of requirement, design, and development
- Managed and coordinated with vendors efficiently
- Complied with internal established standards and processes in terms of technology perspective
- Conducted design / code review to ensure quality in delivering software deliverables
- Provided technical support for urgent issues.
HCM Consultant
Hong Kong Orbit Consultancy Ltd.
04.2015 - 11.2017
- Participated in end-to-end HRIS implementation, including Wistron payroll configuration, interfaces to streamline the entire payroll process and increase productivity
- Provided ad-hoc support for different company including Hong Kong Airlines, Construction Industry Council and Maxim Company (Hong Kong) etc
- Prepared technical and functional specification to clients.
Education
Workday HCM Certification -
SAP Certified in SuccessFactors Employee Central Core 1H/2022 - undefined
City University of Hong Kong, Bachelor of Information Engineering - undefined
Project Management Professional (PMP) - undefined
Skills
- Microsoft Office (Word, PowerPoint, Excel), SQL, Peoplesoft, Workday, JIRA, ServiceNow, WalkMe
- Management Consulting
- Vendor Management
- Agile & Waterfall Project Management
- HCM implementation
- Digital Transformation
- Project Management
Timeline
Senior Consultant
Deloitte China
05.2023 - Current
Senior Consultant
KPMG Advisory (Hong Kong) Limited
04.2022 - 05.2023
Assistant Business System Manager
Lee Kum Kee
07.2021 - 04.2022
Solution Analyst
Cathay Pacific Airways
01.2019 - 07.2021
Software Engineer
The Hong Kong Jockey Club
06.2018 - 12.2018
HCM Consultant
Hong Kong Orbit Consultancy Ltd.
04.2015 - 11.2017
Workday HCM Certification -
SAP Certified in SuccessFactors Employee Central Core 1H/2022 - undefined
City University of Hong Kong, Bachelor of Information Engineering - undefined
Project Management Professional (PMP) - undefined
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