Summary
Overview
Work History
Education
Skills
Certification
Notice Date
Personal Information
Timeline
CustomerServiceRepresentative

IP FUNG CHUN

Senior Database Administrator
Hong Kong

Summary

Results-driven Database Administrator (DBA) with 6 years of experience in designing, optimizing, and managing high-performance database solutions. Expertise in administering SQL Server, MySQL, Oracle, and PostgreSQL , ensuring data integrity, security, and high availability. Skilled in performance tuning, query optimization, indexing strategies, and database replication to enhance system efficiency.

Proficient in backup and recovery strategies, disaster recovery planning, and cloud-based database solutions such as AWS RDS, Azure SQL Database, and Google Cloud SQL . Strong experience in database automation using PowerShell, Python, and Bash scripting to streamline maintenance tasks and improve system performance.

Adept at collaborating with cross-functional teams, including developers and system administrators, to support business-critical applications. Committed to maintaining industry best practices, security compliance, and continuous improvement in database operations.

In addition to database administration, experienced in Desktop Support , providing technical assistance to end-users by troubleshooting hardware, software, and network-related issues. Skilled in installing, configuring, and maintaining operating systems, applications, and security updates to ensure optimal system performance. Strong ability to diagnose and resolve technical problems efficiently, offering excellent customer service and IT support in fast-paced environments.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
6
6
Certifications

Work History

Senior Consultant (Database Role)

NCSI (HK) Limited
06.2024 - 03.2025
  • Implementation, migration, and ongoing maintenance support
  • Followed project
  • Immigration Department of 1868 Chatbot - The Government of the Hong Kong Special Administrative Region
  • Electronic System for Cargo Manifests - The Government of the Hong Kong Special Administrative Region
  • Human Resources Management System - The Government of the Hong Kong Special Administrative Region
  • Support Version
  • Oracle Database Server 19c and 21c
  • MSSQL Database Server 2022
  • MYSQL Database Server 5.1, 5.2, 5.6, 5.7 and 8.0
  • PostgreSQL Database Server 16
  • PostgreSQL PGpool-II Database Server Tools 4.5
  • Collaborated with the application development team to refine logical and physical data models
  • Consistently met deadlines and requirements for all production work orders
  • Tuned and maintained database system performance to ensure optimal operation
  • Diagnosed and troubleshot database errors to minimize downtime
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
  • Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
  • Streamlined project management processes, improving efficiency and reducing overall costs.
  • Gave budget suggestions for projects, outlining financial needs, and forecasting.

Senior Systems Specialist

PCCW Solution Limited
11.2018 - 06.2024
  • Implementation, migration, and ongoing maintenance support
  • Followed project
  • The Treasury - The Government of the Hong Kong Special Administrative Region
  • Road Cargo System - The Government of the Hong Kong Special Administrative Region
  • Education Bureau - The Government of the Hong Kong Special Administrative Region
  • Support Version
  • Oracle Database Server 8i, 9i, 10g,11g, 12c, 18c and 19c
  • MSSQL Database Server 2008, 2008 R2, 2012, 2014, 2016, 2017 and 2019
  • MYSQL Database Server 5.1, 5.2, 5.6, 5.7 and 8.0
  • Assist application development team refine logical and physical data models
  • Consistently met deadlines and requirements for all production work orders
  • Tune and maintain the performance of the database system
  • Diagnose and Troubleshoot database errors
  • Manage & Test database backup and recovery

Desktop Support Technician

The Hongkong and Shanghai Banking Corporation
01.2012 - 01.2017
  • Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work
  • Provided methodologies for object-oriented software development and efficient database design
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff
  • Consistently met deadlines and requirements for all production work orders
  • Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency
  • Directed onsite training for business users to maximize productivity
  • Collaborated with clients from concept through final delivery of product or service
  • Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects
  • Perform 24 hours x 7 days on call mobile support
  • Software deployment delivery
  • Hardware Installation for new joiner users

Desktop Support Engineer

Deutsche Bank AG
01.2011 - 01.2012
  • Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work
  • Consistently met deadlines and requirements for all production work orders
  • Trained junior members of IT team regarding network security and troubleshooting of data circuits
  • Directed onsite training for business users to maximize productivity
  • Collaborated with clients from concept through final delivery of product or service
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff
  • Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency
  • Responsible Thin Client VMware Management of each user

System Administrator

Prudential Corporation Asia
01.2010 - 01.2011
  • Standardized job tasks and trained junior team members on best practices and standards
  • Worked with users to determine areas in need of improvement

Education

Associate of Science - Computer and Information Sciences

Hong Kong Baptist University
09.2002 - 06.2004

High School Diploma -

St. John College
06.2004 - 06.2006

Diploma Information Technology

The Hong Kong Management Association
09.2024 - 01.2025

Skills

Certification

INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM, 06/2004

Notice Date

1 month

Personal Information

Expected Salary: HK$53K / Month

Timeline

Diploma Information Technology

The Hong Kong Management Association
09.2024 - 01.2025

Senior Consultant (Database Role)

NCSI (HK) Limited
06.2024 - 03.2025

Senior Systems Specialist

PCCW Solution Limited
11.2018 - 06.2024

Desktop Support Technician

The Hongkong and Shanghai Banking Corporation
01.2012 - 01.2017

Desktop Support Engineer

Deutsche Bank AG
01.2011 - 01.2012

System Administrator

Prudential Corporation Asia
01.2010 - 01.2011

High School Diploma -

St. John College
06.2004 - 06.2006

Associate of Science - Computer and Information Sciences

Hong Kong Baptist University
09.2002 - 06.2004
IP FUNG CHUNSenior Database Administrator