Hung Mang Ming Jim
Bar Manager
Summary
Driven Bar Manager focused on maximizing revenue and productivity. Open and clear communicator with disciplined and forward-thinking approach. Offering over 10years of experience in management roles.
Versatile Bar Manager adept at overcoming challenges and streamlining operations. Motivational leader and problem solver.
Overview
14
14
years of professional experience
Work History
Operations Manager
Arena Bar by Zerve
Tsim Sha Tsui, 1/F, 10 Knutsford Terrace
08.2015 - Current
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Checked ID cards and verified bar guests were of legal age.
- Identified issues, analyzed information and provided solutions to problems.
- Maintained excellent attendance record, consistently arriving to work on time.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Worked with distributors to add new products to bar menu.
Bar Manager
Face Club
Tsim Sha Tsui, 13/F, Kyoei Commercial Buliding, 3 Hillwood Road
07.2011 - 12.2014
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Checked ID cards and verified bar guests were of legal age.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Improved customer service rankings by resolving issues quickly and accurately.
Floor Supervisor
Coins Club
Tsim Sha Tsui, 9/F, The Wave, 184 Nathan Road
03.2007 - 12.2010
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Checked ID cards and verified bar guests were of legal age.
- Completed bar opening and closing procedures.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Worked with distributors to add new products to bar menu.
Accountant
Club House
Tsim Sha Tsui, 2/F, New Mandarin Plaza, No.14 Science Museum Road
01.2006 - 08.2007
- Managed entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books.
- Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like payroll and wage allocations, budgeting, all types of cash and banking reconciliations.
Education
Skills
Risk analysis and management
Work flow planning
Staff training/development
Client account management
Effective problem solver
Timeline
Operations Manager - Arena Bar by Zerve
08.2015 - Current
Bar Manager - Face Club
07.2011 - 12.2014
Floor Supervisor - Coins Club
03.2007 - 12.2010
Accountant - Club House
01.2006 - 08.2007
Lock Tao Secondary School - ,