Hui Tat Ho
Hong Kong
Summary
Adept in computer assembly and troubleshooting, alongside exceptional customer service. Expertise in diagnosing and repairing hardware malfunctions to enhance computer functionality.
Demonstrated ability to resolve customer inquiries effectively, ensuring a seamless experience. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
2
2
years of professional experience
Work History
Computer Teechnician
ManpowerGroup
10.2022 - 06.2024
- Assign walk-in and reserved guest computer seats.
- Resolve and answer guest questions.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
Education
Top-up Degree - BSc (Hons) Digital Media
University of The West of England
Bristol08.2024
Higher Diploma - Game Software Development
Hong Kong Institute of Vocational Education
Chai Wan, Hong Kong08.2023
Skills
- Computer Assembly
- Desktop and laptop installations
- Computer Troubleshooting
- Installation and Repair
- Customer Service
- Hardware Installation
- Hardware troubleshooting
Languages
Chinese (Cantonese)
Native language
English
Intermediate
B1
Chinese (Mandarin)
Proficient
C2
Timeline
Computer Teechnician
ManpowerGroup
10.2022 - 06.2024
Top-up Degree - BSc (Hons) Digital Media
University of The West of England
Higher Diploma - Game Software Development
Hong Kong Institute of Vocational Education
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