Hui Lok Hang, Louis
Overview
11
11
years of professional experience
Work History
AVP, Commercial Banking Division-Internal Control
China Construction Bank (Asia) Corporation Limited
07.2023 - Current
- Draft and review Division Policies & Procedures (P&P), ensuring compliance with regulatory standards and Bank requirements, while supporting cross-divisional P&P reviews.
- Coordinate with stakeholders, including Financial Crime Compliance, Operational Risk Management, and Internal Audit, to streamline communication to the Division.
- Act as backup for Team Head during absences, attending meetings, engaging with stakeholders, and executing instructions from management.
- Contribute internal control expertise to major projects, such as the Account Opening Platform project and WeCom initiatives, enhancing operational efficiency and compliance.
- Conduct quarterly reviews of the Referral Partner List and monthly reviews of Deposit Protection Scheme exception reports, driving timely rectifications to comply with relevant requirements.
- Prepare and deliver presentation materials for Team Head for meetings, including Weekly Sales and Monthly Credit & Compliance Risk Meetings.
- Develop and deliver training materials and briefing sessions on new processes, AML requirements, and internal policies, boosting Division associates’ compliance awareness.
- Manage associate enquiries on AML and Bank workflows, escalating complex issues to relevant parties and ensuring prompt resolution to the issues.
- Serve as Operational Risk Coordinator, attending regular operational risk meetings, reporting Key Risk Indicators, and escalating risk events per Bank guidelines.
Relationship Manager - Fund
OCBC Wing Hang Bank Limited
10.2019 - 07.2023
- Acquired new clients (e.g. investment funds & SFC licensed corporations) and conduct customer due diligence based on risk rating to ensure that meets bank's requirements.
- Worked closely with internal departments e.g. operation and business compliance to ensure smooth account opening process especially for entity customers with complex ownership structure & special entity types.
- Actively involved in bank's new initiatives such as client onboarding system & alert handling system and provide feedback or advice to project manager after UAT.
- Assisted Team Head to review and comment on newly drafted procedures & forms.
- Conducted periodic/ad-hoc reviews of portfolio customers to ensure client profiles are up to bank's requirements.
- Built sales pipelines and deliver both deposit balance and NTB KPIs.
- Provided advice/service to clients on transaction banking and different business financial needs.
- Established and retain close relationship with business partners such as fund administrators and fund managers.
Business Banking Manager
OCBC Wing Hang Bank Limited
12.2018 - 09.2019
- Acquired new SME clients and handle end-to-end account opening process.
- Achieved individual business targets and contribute to the performance of the team.
- Established and maintained strong network and relationship with various business partners such as CPA firms and Company Secretaries.
- Ensured a professional and high quality service is provided and in compliance with the bank internal policies and regulatory requirements.
Marketing Executive
Omnific Works Limited
07.2018 - 10.2018
- Coordinated sales process, including making cold-calls and warm-calls to potential clients, arranging formal sales meetings, presentations and site-visits, issuing quotations, arranging schedules of delivery and installation, providing after-sales services.
- Identified and secured new business opportunities through BCI database and Linkedin.
- Developed and maintained close business relationships with clients to enhance market penetration and increased market share and gathered important marketing information.
- Drove marketing and promotion activities such as EDM and leaflet posting.
- Handled phone and email enquiries from clients and satisfying their needs with appropriate products.
Marketing Officer
Lansford Construction Engineering Limited
04.2014 - 07.2018
- Prepared marketing materials such as leaflets and banners to promote company's marketing campaigns.
- Created customized contents to reach prospective clients by e-mail.
- Gathered related information, documents and forms for submission to Buildings Department or Housing Department.
- Supervised workers and their works at construction site to ensure they follow the approved building or structural plans and work in a safe environment.
- Ordered materials and tools from different suppliers and arranging their delivery to the construction site.
- Requested quotations from various material suppliers for best quality and price.
- Handled enquiries from clients and general public over the phone or in person on daily basis.
- Carried out window inspection for customers who received statutory order from Buildings Department or Housing Department.
Education
Bachelor of Business (Marketing) -
Griffith University
09.2013
Advanced Diploma of Marketing -
West Coast Institute of Training
07.2012
Diploma in Business -
YMCA College of Continuing Education
07.2010
Form 1-5 -
T.W.G.Hs. Kwok Yat Wai College
07.2009
Skills
- KYC Knowledge
- Risk Assessment and Classification
- Analytical Skill
- Attention to Details
- Work Independently
- Fast Learner
Availability
2 Months' Notice
Current Salary
HK$47,470
Current Bonus
4.5 Months
Timeline
AVP, Commercial Banking Division-Internal Control
China Construction Bank (Asia) Corporation Limited
07.2023 - Current
Relationship Manager - Fund
OCBC Wing Hang Bank Limited
10.2019 - 07.2023
Business Banking Manager
OCBC Wing Hang Bank Limited
12.2018 - 09.2019
Marketing Executive
Omnific Works Limited
07.2018 - 10.2018
Marketing Officer
Lansford Construction Engineering Limited
04.2014 - 07.2018
Bachelor of Business (Marketing) -
Griffith University
Advanced Diploma of Marketing -
West Coast Institute of Training
Diploma in Business -
YMCA College of Continuing Education
Form 1-5 -
T.W.G.Hs. Kwok Yat Wai College
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