Summary
Work History
Education
Skills
Timeline
Generic

Huaiyu Zhang

Summary

  • The program aims to prepare broad understanding of global perspectives, along with the essential knowledge and abilities to address challenges and offer practical suggestions for multinational companies or other entities engaged in international business activities.
  • In this program enhanced my language skills in a foreign language and participate in a one-term exchange program at a foreign institution and understanding different cultural backgrounds in business.
  • At the same time, during the course, I acquired the ability to work as a team and actively communicate with others to achieve the final goal but also cultivate interpersonal skills.

Work History

Customer Service Intern

TianJin YiHua Technologyl Co.,Ltd
06.2022 - 08.2022
  • Responsible for major website store operations, such as Taobao and Jingdong.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Collaborated with team members in streamlining processes for better customer experience.
  • Promptly responded to inquiries and requests from prospective customers.

Education

Global Business And Marketing -

Hong Kong Metropolitan University
Ho Man Tin, Hong Kong
05.2024

Skills

  • Critically evaluate issues and make informed judgments
  • Business marketing
  • Problem-solving abilities
  • Interpersonal Communication
  • Reflective

Timeline

Customer Service Intern

TianJin YiHua Technologyl Co.,Ltd
06.2022 - 08.2022

Global Business And Marketing -

Hong Kong Metropolitan University

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Huaiyu Zhang