Basketball
Ho Yin Liu
Resume
Tuen Mun
Summary
A highly organized, take charge professional with more than 7 years’ experience in logistics career. Proficient in managing inventory control, customer support, efficient problem solving and self-motivated.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Assistant Engineer
Jointsaint Engineering Limited
Hong Kong
12.2023 - 06.2025
- Provided technical assistance to staff when needed.
- Assisted in development, design and execution of projects.
- Streamlined workflow processes through effective management of resources, materials, and labor allocations.
- Increased overall project safety by enforcing company policies and adhering to industry regulations.
Account Supervisor
Midland
Hong Kong
08.2022 - 12.2023
- Oversaw financial management of accounts and budgeting for future estimates.
- Contributed ideas to concept development, strategic planning, and business operations.
- Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
- Engaged in daily communication with clients to establish and maintain positive working relationships.
Insurance Agent
AIA
Hong Kong
04.2021 - 08.2022
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
Warehouse Controller
FTN A&S (HK) Logistic LTD
Hong Kong
01.2020 - 03.2022
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Operated warehouse material handling equipment correctly to move loads.
- Supervised shipping and handling operations.
Warehouse Picker
Shiny embroidery
10.2018 - 10.2019
- Streamlined order processing with the effective use of barcode scanners and warehouse management software.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Collaborated with team members to achieve daily pick and pack goals.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
Store Manager
Twister Potatoes
Australia
05.2016 - 10.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Warehouse Picker
Shiny embroidery
03.2016 - 07.2017
- Collaborated with inventory control team for accurate stock levels and proper storage of goods.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Maintained clean and safe work environment.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
Warehouse Manager
Aeon accessories
09.2014 - 03.2016
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Shipping Clerk
Ever Gain Co., Ltd
Hong Kong
05.2012 - 07.2013
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
Warehouse Controller
Chun Yu Logistics Holding Ltd
Hong Kong
05.2011 - 04.2012
- Completed daily operations on time and maintained high standards of accuracy.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
Shipping Clerk
Nippon Express (H.K.) Co., Ltd
Hong Kong
07.2008 - 03.2010
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Implemented innovative packaging solutions, minimizing product damage during transit.
Education
Diploma of Hospitality Management -
Melbourne City Institute of Education
Melbourne 01.2017 - 01.2019
Certificate IV in Patisserie & Commercial Cookery -
William Angliss
Melbourne 01.2015 - 01.2017
Tasmanian Certificate of Education -
Hobart College
Hobart, Tasmania 01.2005 - 01.2006
Taroona High School -
Taroona High School
Taroona, Tasmania 01.2002 - 01.2004
Skills
AutoCAD proficiency
Safety regulations
Materials selection
Construction management
Work coordination
Community relations
Time management
Organizational skills
Problem-solving
Microsoft office
Data entry
Interests
Board games
Hiking
Baking & Cooking
Chess
Animal grooming
Timeline
Assistant Engineer
Jointsaint Engineering Limited
12.2023 - 06.2025
Account Supervisor
Midland
08.2022 - 12.2023
Insurance Agent
AIA
04.2021 - 08.2022
Warehouse Controller
FTN A&S (HK) Logistic LTD
01.2020 - 03.2022
Warehouse Picker
Shiny embroidery
10.2018 - 10.2019
Diploma of Hospitality Management -
Melbourne City Institute of Education
01.2017 - 01.2019
Store Manager
Twister Potatoes
05.2016 - 10.2019
Warehouse Picker
Shiny embroidery
03.2016 - 07.2017
Certificate IV in Patisserie & Commercial Cookery -
William Angliss
01.2015 - 01.2017
Warehouse Manager
Aeon accessories
09.2014 - 03.2016
Shipping Clerk
Ever Gain Co., Ltd
05.2012 - 07.2013
Warehouse Controller
Chun Yu Logistics Holding Ltd
05.2011 - 04.2012
Shipping Clerk
Nippon Express (H.K.) Co., Ltd
07.2008 - 03.2010
Tasmanian Certificate of Education -
Hobart College
01.2005 - 01.2006
Taroona High School -
Taroona High School
01.2002 - 01.2004
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