Ho Yin Lee
Wong Tai Sin
Summary
Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations. Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.
Overview
5
5
years of professional experience
Work History
Salesperson
Uniqlo Hong Kong
03.2023 - 01.2024
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Activity Assistant
Lutheran Church-Hong Kong Synod
05.2021 - 08.2022
- Enhanced resident engagement by developing and implementing creative activities tailored to individual needs.
- Boosted social interaction among residents through the organization of group events and outings.
- Collaborated with interdisciplinary team members for comprehensive care plans, resulting in improved overall wellbeing of residents.
- Assisted with physical therapy exercises, promoting increased mobility and functional independence among participants.
Casual Banquet Server
The Park Lane Hong Kong
08.2018 - 08.2019
- Enhanced customer satisfaction by providing attentive and friendly service during banquet events.
- Assisted in event setup and breakdown, ensuring timely completion and minimal delays.
- Collaborated with kitchen staff to efficiently serve meals, maintaining precise timing and presentation.
- Addressed guest inquiries and concerns promptly, resulting in positive feedback from clients.
- Adhered to safety regulations and food handling guidelines, promoting a safe environment for all attendees.
Education
Higher Diploma -
HKBU-SCE
9 Baptist University Road Kowloon Tong06.2021
Diploma of College Foundation Studies -
HKBU-SCE
9 Baptist University Road Kowloon Tong06.2019
Secondary School -
Tang King Po School
16 Tin Kwong Rd, Kau Pui Lung06.2018
Skills
- Customer Engagement
- Cross-Selling Products and Services
- Customer Care
Timeline
Salesperson
Uniqlo Hong Kong
03.2023 - 01.2024
Activity Assistant
Lutheran Church-Hong Kong Synod
05.2021 - 08.2022
Casual Banquet Server
The Park Lane Hong Kong
08.2018 - 08.2019
Higher Diploma -
HKBU-SCE
Diploma of College Foundation Studies -
HKBU-SCE
Secondary School -
Tang King Po School
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