Tang Ho Yeung Joe

To assist daily administrative operations of IS Department

To assist the team in hotline and helpdesk support

To support the team in programming, documentation, reporting and testing

Other ad hoc tasks as assigned

Greeted and welcomed guests and provided a positive first impression of the organization.

Directed guests and answered their questions.

Handled customer complaints with empathy and composure.

Prepared billing statements and receipts for clients.

Printed, reviewed, and filed daily reports.

TO OBTAIN STATISTICAL DATA THROUGH FIELD VISITS OR TELEPHONE INTERVIEWS, FOLLOW UP ON SELF-ENUMERATE