Act as ICC’s touch point to gather business requirements from user side, create flow to plan, develop and execute on the front-end website and back-end system integration (Main concentration on Product Management System)
Act as Scrum Master to facilitate the communication of internal team and vendors, assist the product owner to priorities the backlogs and to remove the impediments
Be Familiar with Salesforce Commerce Cloud’s Out-of-the-box features and vendor’s customized features to conduct training to business users
Supplement the test cases if there are scenarios/ steps missing from the documents that prepared by vendor, lead the UAT part-time to conduct the test cases and get involved when needed
Act as Confluence and Jira Administrator to keep all files, flows and minutes be accessible and monitor the project status by overviewing Jira’s Kanban board
Officer, Human Resources
Hong Kong Science & Technology Parks Corporation
04.2021 - 08.2021
Involved in the entire planning and implementation journey for 5+ staff engagement activities including but not limited to ideation, development of communication materials, logistics arrangement and post-campaign analysis
Coordinated 5+ New Joiner Orientations/ Training Programs, from pre-workshop preparation and post-workshop management
Assisted to organize and manage 2021 internship program, from recruitment, onboarding to training and other activities
Project Executive
NTT Asia Pacific Pte Ltd
09.2020 - 03.2021
Planned and conducted User Acceptance Test (UAT) of new system upgrade; reviewed UAT plan and test specifications
Gathered project requirements (creative, business, functional, technical) to execute project planning by defining scope, task-based schedules and critical milestones and resource management
Assisted Solution Architect in projects vary from enterprise solutions, marketing touch-point activation and experiential technology
Education
BBA - Human Resources Management
City University of Hong Kong
07.2020
BBA - Semester Academic Exchange
University of Groningen
The Netherlands
07.2018
Skills
Agile, Scrum
Salesforce Commerce Cloud
Confluence/ Jira
Microsoft Office (Word, PowerPoint, Excel)
Basic Adobe Creative Suite (Photoshop, Illustrator)
Certification
Current Salary : $18,000 x 13 months + Gratuity Bonus
Senior Project Officer at Sales Management at Chow Tai Fook Jewellery Co. Ltd.Senior Project Officer at Sales Management at Chow Tai Fook Jewellery Co. Ltd.
Senior Manager, Group Business Analytic, Robotic Processing Automation, Smart Teller and Electronic Channels at ECOBANKSenior Manager, Group Business Analytic, Robotic Processing Automation, Smart Teller and Electronic Channels at ECOBANK