Summary
Overview
Work History
Education
Skills
Timeline
Generic

HO TAI LI

CONCIERGE ASSISTANT

Summary

I do have highly communicative professional with more than 4 years of expertise as Concierge. I can be a team player with ability to provide exceptional guest service as well as to offer guest-oriented concierge.

Overview

3
3
Languages
8
8
years of post-secondary education
5
5
years of professional experience

Work History

Concierge Assistant

NINA HOTEL TSUEN WAN WEST
TSUEN WAN
07.2017 - Current
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
  • Used coordination and planning skills to achieve results according to schedule.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.

Part Time Banquet Waiter

MIRA HOTEL
TSIM SHA TSUI
09.2016 - 09.2017
  • Arranged linens and table settings according to seating plan and event theme.
  • Set up of banquet food stations and coordinated service to multiple dining areas.

Education

Bachelor of Science - International Tourism And Ho

University of Sunderland
09.2014 - 10.2015

BTEC Level 5 Higher Diploma in Tourism And Hospita

Compass College
09.2013 - 08.2014

Diploma of Hotel And Tourism Management

Compass College
09.2012 - 06.2013

High School Diploma -

Christian Alliance College
09.2006 - 06.2012

Skills

Concierge services

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Timeline

Concierge Assistant

NINA HOTEL TSUEN WAN WEST
07.2017 - Current

Part Time Banquet Waiter

MIRA HOTEL
09.2016 - 09.2017

Bachelor of Science - International Tourism And Ho

University of Sunderland
09.2014 - 10.2015

BTEC Level 5 Higher Diploma in Tourism And Hospita

Compass College
09.2013 - 08.2014

Diploma of Hotel And Tourism Management

Compass College
09.2012 - 06.2013

High School Diploma -

Christian Alliance College
09.2006 - 06.2012

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HO TAI LICONCIERGE ASSISTANT