Hong Sin Man Stephy
Tuen Mun
Overview
4
4
years of professional experience
1
1
Certification
Work History
Part-Time Teacher
Concept Education
Tuen Mun
06.2021 - Current
- Delivered academic tutoring and learning support to primary school students, improving understanding in core subjects.
- Designed and executed engaging class activities and student projects to foster active learning.
Human Resources Intern
Veolia
Hong Kong & Macau
06.2025 - 08.2025
- Conducted training sessions on new platform for employees across more than five sites.
- Coordinated schedules for briefing and training sessions for managers and supervisors.
- Assisted employees with login data and collaborated with IT department for platform access.
- Executed accurate and efficient data input and analysis on a daily basis.
Consumption Voucher Customer Officer Summer Intern
Hong Kong Telecom
Hong Kong
06.2023 - 12.2023
- Managed incoming calls and addressed client inquiries to maintain smooth operations.
- Organized official documents within internal systems to improve workflow efficiency.
- Collaborated with team members to improve customer service procedures and workflows.
Fleet Personnel Trainee
Bernhard Schulte Shipmanagement Limited Partnership
08.2022 - 09.2022
- Ensured suitable qualifications of seafarers for optimal ship manning and compliance with quality standards.
- Supported recruitment efforts for seafarers and coordinated agent collaborations.
- Updated personnel database of sailing crew and monitored progress on P&I claims.
- Assessed travel arrangements, verified agency payments, and prepared reports on financial resource utilization.
Education
Associate Degree of Social Science - Social Welfare And Social Administration
The University of Hong Kong School of Professional
06-2023
Bachelor of Social Science - Society and Sustainability Development Studies
The Chinese University of Hong Kong
Skills
- Training development
- Customer service
- Project management
- Document organization
- Team collaboration
- Conflict resolution
- Adaptability
Certification
- IPTA Certified Personal Fitness Trainer Certificate
Languages
English
Upper Intermediate (B2)
B2
Malay
Beginner
A1
Chinese (Cantonese)
Native
Native
Chinese (Mandarin)
Proficient (C2)
C2
Technical Skills
- Microsoft Office, GIMP, Adobe, RStudio, Python
Timeline
Human Resources Intern
Veolia
06.2025 - 08.2025
Consumption Voucher Customer Officer Summer Intern
Hong Kong Telecom
06.2023 - 12.2023
Fleet Personnel Trainee
Bernhard Schulte Shipmanagement Limited Partnership
08.2022 - 09.2022
Part-Time Teacher
Concept Education
06.2021 - Current
Associate Degree of Social Science - Social Welfare And Social Administration
The University of Hong Kong School of Professional
Bachelor of Social Science - Society and Sustainability Development Studies
The Chinese University of Hong Kong
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