Summary
Overview
Work History
Education
Skills
Timeline
Generic

HOI NI CHAM

Tin Shui Wai

Summary

Dynamic professional with experience as a Deputy Manager at Fu Lum, skilled in team collaboration and strategic improvement. Proven ability to enhance customer satisfaction and streamline processes. Certified in CPR and First Aid, adept at emergency response and safety oversight, consistently achieving business growth through innovative management strategies.

Overview

3
3
years of professional experience

Work History

Part-time Lifeguard

Yi Shing Swimming Pool
01.2022 - 08.2024
  • Responded to emergency situations in a timely, efficient manner.
  • Attentively monitored swimmers to identify distress.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Sales

UNIQLO
01.2023 - 01.2024
  • Increased sales revenue by developing and executing strategic sales plans.
  • Coordinated with sales and marketing teams to align inventory with promotional activities, boosting sales.
  • Collaborated with fellow sales associates to achieve team sales goals consistently each month.
  • Developed and executed successful sales strategies for consistently surpassing annual sales targets.

Deputy Manager

Fu Lum
01.2022 - 01.2023
  • Improved team efficiency by streamlining processes and implementing innovative management strategies.
  • Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
  • Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
  • Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.

Education

Foundation Diploma - Japanese

Hong Kong Institute of Technology
04.2001 -

High School Diploma -

Tung Wah Group of Hospital Kwok Yat Wai College
Tin Shui Wai, Hong Kong
04.2001 -

Skills

First aid

Emergency response

Safety oversight

Team collaboration

CPR certified

Strong communicator

Timeline

Sales

UNIQLO
01.2023 - 01.2024

Part-time Lifeguard

Yi Shing Swimming Pool
01.2022 - 08.2024

Deputy Manager

Fu Lum
01.2022 - 01.2023

Foundation Diploma - Japanese

Hong Kong Institute of Technology
04.2001 -

High School Diploma -

Tung Wah Group of Hospital Kwok Yat Wai College
04.2001 -
HOI NI CHAM