HOI LING CHEUNG
Kowloon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Marketing Assistant
MTR Corporation
11.2023 - Current
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Updated spreadsheets with statistical, financial and non-financial information.
Administrative Assistant
MTR Corporation Limited
01.2022 - 07.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Customer Service Ambassador
Wharf REIC
07.2020 - 12.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Event Helper
Adecco Personnel Limited
12.2019 - 06.2020
- Distributed promotional materials to attendees, increasing brand awareness for clients or sponsors.
- Assisted in coordinating event logistics, contributing to seamless execution of various functions.
Education
Bachelor of Social Science - Gender Studies
The Chinese University of Hong Kong
Sha Tin, New Territories02.2022
Skills
Microsoft office(Excel, PPT, Word)
Timeline
Marketing Assistant
MTR Corporation
11.2023 - Current
Administrative Assistant
MTR Corporation Limited
01.2022 - 07.2022
Customer Service Ambassador
Wharf REIC
07.2020 - 12.2021
Event Helper
Adecco Personnel Limited
12.2019 - 06.2020
Bachelor of Social Science - Gender Studies
The Chinese University of Hong Kong