Ho Wai Chee (Kristine) 何慧芝
Key Account Manager
Tuen Mun,NTM
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work History
Operations Supervisor
Ziegler Logistics (HK) Ltd
04.2008 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
Customer Service Supervisor & Sales Representative
International Cargo Express Co, Ltd
05.2007 - 03.2008
- Out door sales
- Sales report
- Price quotation
- VIP customer A/C follow up
- Delivery planning
- Contact PRC factory & forwarder
- Tradelink declaration
- Licence
- Issue invoice
- Monitor C.S dept. performance
Customer Service
Santoh HK Ltd
06.2005 - 04.2007
- Indoor sales
- Price quotation
- China Trucking follow up
- Delivery planning
- Contact PRC factory & forwarder
- Tradelink declaration
- Licence
- Issue invoice
- Inventory report
- Handle VIP customer A/C
- Customers enquiry
World Wide Customer Service
Orient Star Transport Int’l Ltd.
02.2004 - 06.2005
- Import/Export doc.
- Operation
- Transhipment Doc.
- Quote
- License
- China Trucking follow up
- Liaise with carrier or co-loader
- Consol
Temp Clerk
Capital Distribution Services Ltd.
05.2003 - 02.2004
- Export Doc.
- Operation
- Transhipment Doc.
- Quote
- License
- China Trucking
Education
S.T.F.A. Tam Pak Yu College - F.1 – F.5
S.T.F.A. Tam Pak Yu College
09.1997 - 04.2002
Caritas Bianchi College of Careers - Basic Secretary Course
Caritas Bianchi College of Careers
09.2002 - 03.2003
Yuen Long Town Hall Community Center - Basic Japanese course
Yuen Long Town Hall Community Center
10.2005 - 01.2006
Skills
Operations management
Personal Information
- Expected Salary: $35K
- Date of Birth: 01/10/84
- Gender: Female
- Nationality: China
- Marital Status: Married
- Place of Birth: Hong Kong
Timeline
Operations Supervisor
Ziegler Logistics (HK) Ltd
04.2008 - Current
Customer Service Supervisor & Sales Representative
International Cargo Express Co, Ltd
05.2007 - 03.2008
Yuen Long Town Hall Community Center - Basic Japanese course
Yuen Long Town Hall Community Center
10.2005 - 01.2006
Customer Service
Santoh HK Ltd
06.2005 - 04.2007
World Wide Customer Service
Orient Star Transport Int’l Ltd.
02.2004 - 06.2005
Temp Clerk
Capital Distribution Services Ltd.
05.2003 - 02.2004
Caritas Bianchi College of Careers - Basic Secretary Course
Caritas Bianchi College of Careers
09.2002 - 03.2003
S.T.F.A. Tam Pak Yu College - F.1 – F.5
S.T.F.A. Tam Pak Yu College
09.1997 - 04.2002
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