Hiu Fung Li

Be the brand representative to provide great customer experience at the airport, Hong Kong or Kowloon Airport Express Station, Sky Pier Terminal, and designated pre-flight registration locations 
Deliver a seamless airport experience to our passengers from check-in to boarding 
Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas 
Opportunities to assist some behind-the-scene operations tasks 
Prepare flight related documentations to ensure safe and an on-time operations

• Company Overview: Cathay Pacific Airways MMTeam Hong Kong
• Assisting membership inquiry, take the responsibility to credit Asia Miles and manage their membership account
• Sometimes I need to answer general enquiries about their travel booking
• Cathay Pacific Airways MMTeam Hong Kong

• Arrange artist' s make-up location and starting time
• Making appointments with makeup stylists and event holder
• Prepare all the supplies and needs for all the events
• Check and make sure artist know all the information about their schedule

• Provide quality service through ecient and customer-friendly counter transactions
• Support branch operations and services and adhere to relevant guidelines and procedures
• Be a change agent to drive business and servicing model transformation
• Support the excellent service delivery and ensure remarkable customer experience

• Company Overview: Lok Kwan District Support Centre
• Assist in caring for people with disabilities, arrange and implement activities
• Lok Kwan District Support Centre

• Responsible for the daily operation of the store
• Provide good customer service