Hin Yan Bonnie Chow
Ma On Shan
Summary
Resourceful and experienced worker offering expertise in customer service and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Assistant
Health Dental X-Ray Centre
08.2015 - Current
- Assisted radiographer in performing patient assessments and documentation
- Managed patient appointments and maintained organized records
- Provided direct patient care by taking vital signs and assisting with daily activities
- Participated in clinical procedures under the supervision of licensed staff
- Trained new staff members in clinic protocols and patient care procedures
Clerk
Evangel Hospital
03.2008 - 03.2015
- Assisted in managing daily office operations for Dietetic, Dental, Physiotherapy & Chinese Medicine Department , ensuring efficient workflow and communication.
- Performed data entry and maintained accurate records for exercise classes for patients in Dietetic Department, demonstrating strong attention to detail.
- Provided customer service and support to patients about body check planning, resolving inquiries professionally.
- Organized and maintained filing systems for Dietetic, Dental, Physiotherapy & Chinese Medicine Department, to improve retrieval and storage efficiency.
- Coordinated meeting schedules, prepared agendas, and took minutes, contributing to effective team collaboration.
- Managed inventory and supplies for Physiotherapy & Dietetic Department, ensuring availability and cost-effectiveness.
- Provide inter-departmental clerical support as arranged
Temp Clerk
Hitachi (Hong Kong) Limited
06.2006 - 03.2008
- Assisted in the organization and filing of documents in the office archives
- Performed data entry and maintained accurate records for Sales
- Assisted in scheduling and coordinating meetings for department heads
- Provided excellent customer service by addressing inquiries and resolving issues promptly
- Managed inventory and ordered office supplies to ensure uninterrupted workflow
- Supported the team by preparing reports and presentations using Microsoft Office Suite
- Collaborated with colleagues on various administrative tasks to enhance office efficiency
Temp Clerk
Synergis Management Services Limited
01.2006 - 05.2006
- Provided excellent customer service by responding to inquiries and resolving issues in Estates
- Organized and filed documents to ensure easy access and retrieval
- Coordinated office supplies and inventory management to streamline operations
- Collaborated with team members on various administrative tasks to support project delivery
- Operated office equipment such as printers and copiers for daily tasks
- Executed correspondence and communications between departments to enhance efficiency
- Performed clerical duties including scanning, faxing, and mailing documents as needed
Education
BBA - Business Administration
University of West London
07.2012
Advanced Diploma - Business Managment
Eton College
03.2007
Diploma - Business
Eton College
07.2005
Secondary 5 studies completed with HKCEE - undefined
Shatin Tsung Tsin Secondary School
07.2004
Skills
- Cantonese Proficiency
- Fluent in English
- Mandarin Language Skills
- Advanced MS Word Skills
- Excel Data Analysis
- Experienced in Creating PowerPoint Presentations
Personal Information
- Date of Birth: 05/04/86
- Gender: Female
Certification
- Professional Customer Service (Complaint Handling) Course, Bamboos Education – School for Talents, 03/01/12
- Fundamental Venipuncture Techniques for Phlebotomists Course, Hong Kong Society of Professional Medical Care, 05/01/09
- Certificate in Food & Nutritional Sciences, The Chinese University of Hong Kong, 04/01/09
- Beijing Putonghua Training Course, Sino College, 10/01/05
Training
- Work Stress Management, HKFTU Spare Time Study Centre, 01/01/14
- Effective Patient Communication and Motivation by Dr. Lin Wai Shun, Wilson, Hong Kong Association of Dental Surgery Assistants, 01/01/13
- Understanding dry eye, Occupational Safety & Health Council, 04/01/10
Timeline
Clinical Assistant
Health Dental X-Ray Centre
08.2015 - Current
Clerk
Evangel Hospital
03.2008 - 03.2015
Temp Clerk
Hitachi (Hong Kong) Limited
06.2006 - 03.2008
Temp Clerk
Synergis Management Services Limited
01.2006 - 05.2006
Diploma - Business
Eton College
Secondary 5 studies completed with HKCEE - undefined
Shatin Tsung Tsin Secondary School
- Professional Customer Service (Complaint Handling) Course, Bamboos Education – School for Talents, 03/01/12
- Fundamental Venipuncture Techniques for Phlebotomists Course, Hong Kong Society of Professional Medical Care, 05/01/09
- Certificate in Food & Nutritional Sciences, The Chinese University of Hong Kong, 04/01/09
- Beijing Putonghua Training Course, Sino College, 10/01/05
BBA - Business Administration
University of West London
Advanced Diploma - Business Managment
Eton College
Similar Profiles
Bernadine MeyerBernadine Meyer
Practice Nurse at Dr Ray Khoo; Howick Health and Medical CentrePractice Nurse at Dr Ray Khoo; Howick Health and Medical Centre
Allyson HollandsAllyson Hollands
Registered Dental Hygienist at Camrose Dental Health CentreRegistered Dental Hygienist at Camrose Dental Health Centre
Dr.Sindhura ManneDr.Sindhura Manne
Consultant Orthodontist at Dental Health Care CentreConsultant Orthodontist at Dental Health Care Centre