Accomplished Administrative Officer with a proven track record at Luxmed Medical Group Limited, excelling in office management and policy modification. Demonstrated expertise in database management and fostering strong relationships, achieving a significant improvement in internal communication and operational efficiency. Skilled in Microsoft Office and human resources support, adept at leading administrative functions and streamlining processes.
- Overseeing and coordinating the administrative functions of the office
- Developing and implementing administrative policies and procedures
- Managing office supplies, equipment, and facilities
- Providing support to senior management and executives
- Coordinating office events, meetings, and projects
- Ensuring compliance with company policies and regulations
- Collaborating with other departments to streamline office operations
- Serving as a point of contact between senior management and other staff members
- Assisting in HR projects and initiatives as assigned
- Assisting in the preparation of regularly scheduled reports
- Performing other administrative tasks as assigned
- Greet visitors and direct them to the appropriate person or department
- Answer phone calls, take messages, and provide information to callers - Manage incoming and outgoing mail and packages
- Schedule appointments and meetings
- Assist with administrative tasks such as filing, data entry, and photocopying
- Handle inquiries from visitors and provide basic information about the organization
- Coordinate with other staff members to ensure smooth communication and operations
- Follow security procedures to monitor and control access to the premises
-Provide excellent customer service and represent the organization in a professional manner
-Greet customers and assist with inquiries at the front desk
- Assist customers in filling out forms and applications
- Answer phone calls and respond to customer queries
- Follow bank procedures and protocols for customer interactions - Provide excellent customer service and represent the bank in a professional manner
- Assist with administrative tasks as needed, such as filing and data entry
- Collaborate with other bank staff to ensure smooth operations at the front desk
Office management
Documentation and control
Data acquisition
Policy and procedure modification
Proposal writing
Budget adherence
Database administration
Relationship building
Human resources support
Document control
Database management
Payroll and budgeting
Travel arrangements
Office administration
Microsoft Office