Microsoft Office
Hin Lim TSANG
Digital Marketing and Operation Management
Summary
Dedicated to identifying customer needs and delivering effective solutions to all problems. Bilingual, hardworking, and ready to join my next team.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
General Assistant
YH Group Limited
06.2024 - 08.2025
- Supported daily operations, generated daily reports, and charts for performance monitoring.
- Responded to customer inquiries and enrollment.
- Gathered marketing data from the marketing department and created a check-in list for the sales department for further follow-up
- Cross-checked daily sales revenue for internal audit of accounting department
- Handled refund issues and complaints
Assistant Pool Manager
Stanford Swim School
01.2024 - 04.2024
- Operated swimming classes and monitor students' learning progress
- Arranged manpower
- Handled administrative work
- Maintained customer relationship
- Achieved enrollments and met sales target
Freelancer
11.2022 - 12.2023
Sales Manager
Skynet Creative
05.2021 - 11.2022
- Influencer Marketing (Blognet)
- Digital Marketing (Facebook Group Marketing)
- Managed social media channels and handle ad boosting for client
Account Manager
R Jobs Creative Culture
10.2020 - 05.2021
- Managed client workflow
- Managed organisational sales
- Coordinated between clients (e.g.: Good Mask, Thai Fortune, CSL, Maple Foods) and artistes
- Promoted social media management and celebrities line-up services
- Production Assistant: Rona Tsui (未來未來) MV
Summer Intern
AT City
06.2019 - 07.2019
- Communicated with clients and completing a competitor analysis introducing artificial intelligence services of competitors
Teaching Assistant
Eureka Language Services
07.2017 - 08.2017
- Managed Summer English class with colleagues and facilitating English learning of new S1 students in United Christian College (Kowloon East)
Summer Intern
K F Lam & Co.
06.2017 - 08.2017
- Assisted colleagues in the completion of an audit report
- Helped to file documents
- Finished a presentation about the trademark
Education
BSc Business And Management - Business And Management
University of Exeter
07.2020
Secondary School - undefined
United Christian College
05.2017
Skills
- Marketing strategy
- Administrative support
- Database administration
- Works Well Under Pressure
- Account management
- Marketing strategy
Certification
2016-01 Examination in BAFS
Software
IMovie
Wixcom
Hubspot CRM Platform
Timeline
General Assistant
YH Group Limited
06.2024 - 08.2025
Assistant Pool Manager
Stanford Swim School
01.2024 - 04.2024
Freelancer
11.2022 - 12.2023
Sales Manager
Skynet Creative
05.2021 - 11.2022
Account Manager
R Jobs Creative Culture
10.2020 - 05.2021
Summer Intern
AT City
06.2019 - 07.2019
Teaching Assistant
Eureka Language Services
07.2017 - 08.2017
Summer Intern
K F Lam & Co.
06.2017 - 08.2017
Secondary School - undefined
United Christian College
BSc Business And Management - Business And Management
University of Exeter