Henry Huang

As a Tech Analyst at Kering, I spearheaded the development and operation of the Customer Data Platform (CDP), leveraging cutting-edge technologies and strategic insights to optimize customer engagement and drive business growth. My responsibilities included:

• Leading the design and implementation of the CDP infrastructure, utilizing advanced big data technologies and cloud computing platforms to ensure scalability, reliability, and performance.
• Take care of full life cycle of application including analysis, development, testing, documentation, release, and maintenance.
• Collaborating closely with cross-functional teams, including source data product owners, marketing, and IT professionals, to gather requirements, define use cases, and prioritize features for the CDP.
• Conducting thorough data analysis to identify actionable insights and trends, guiding decision-making processes and informing personalized customer experiences.
• Implementing data governance best practices and compliance standards to ensure data security, privacy, and regulatory compliance.
• Developing and maintaining data pipelines and workflows, integrating data from various sources to provide a unified view of customer interactions and preferences.
• Monitoring system performance and conducting regular maintenance and troubleshooting activities to ensure the seamless operation of the CDP.

As a Tech leader at a Medical industry Company, I was responsible for designing, developing, deploying, and maintaining various IT systems tailored to meet the needs of our major business clients. Key responsibilities and achievements include:

• Championed Agile methodologies, including Scrum and Kanban, to drive efficient project execution and delivery. Facilitated daily stand-up meetings, sprint planning sessions, and retrospective meetings to promote transparency, collaboration, and continuous improvement.
• Led the design and development efforts for a range of IT systems, ensuring alignment with client requirements and industry best practices. This involved leveraging my expertise in software architecture and development to create scalable and efficient solutions.
• Spearheaded the setup of WeChat Mini Program-based solutions, enabling clients to tap into the vast user base of WeChat for enhanced engagement and customer reach. This involved understanding the unique features and capabilities of the WeChat platform and tailoring solutions to leverage its full potential.
• Acted as a bridge between clients and development teams, gathering user requirements and breaking them down into actionable tasks for the development team. This ensured that the final solutions met the specific needs and expectations of our clients.
• Produced detailed design documentation and unit test plans to guide the development process and ensure the quality and reliability of the final deliverables. This involved meticulous attention to detail and a focus on best practices in software development and testing.
• Worked closely with clients to integrate our solutions with various third-party systems, such as CRM platforms, payment gateways, and analytics tools. This required strong communication and collaboration skills to ensure seamless integration and interoperability between systems.
• Implemented continuous integration and continuous delivery (CI/CD) practices using Azure Pipeline, enabling automated testing and deployment of code changes. This resulted in faster release cycles and improved overall software quality and reliability.