Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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HEMANT TRIPATHI

Sr. Network SME
Hong Kong,Lantau Island

Summary

Pragmatic leader with 13 years of Networking Experience, eager to contribute to organizational growth and development. Applies knowledge of industry best practices and business needs to devise innovative solutions. Active listener with commitment to driving corporate success.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
2
2
Certification
2
2
Languages

Work History

Senior Network Subject Matter Expert

AIA
Hong Kong, Hong Kong
07.2023 - Current
  • Https://www.aia.com.hk/
  • Lead with outsourcing vendor to design, implement and support network services (LAN/WAN/Wi-Fi) including network equipment like Routers, switches, Wireless LAN Controller, ISE, AP, WAN optimizer
  • Lead architect in Cisco to MS team (including desk phone) migration for APAC region
  • Perform BAU task for SDWAN related issues, including Nexus switches (7k, 5k and 2k fex)
  • BAU task in Palo Alto firewall and panorama
  • Design and deploy various network enhancement projects and manage the projects to complete them in given timeline
  • Work with outsourcing vendor to test, implement the security control on network platform
  • Provide technical advisory to Local Business Units and assist them in troubleshooting escalated network incidents.

Senior Network Architect

Flexenet limited
Hong Kong, Hong Kong
06.2021 - 04.2023
  • Network Architecture: Design a network architecture that minimizes latency and optimizes performance this involves considering factors such as network topology, routing protocols, and hardware selection
  • Data Centre Placement: Develop trading servers are in proximity to the financial exchanges or market data sources to reduce physical distance and minimize latency
  • Network Optimization: Lead and monitor network configurations and optimize protocols to minimize latency such as BGP , OSPF and EIGRP
  • Low-Latency Switching and Routing: Deploy switches and routers that are specifically designed for low-latency requirements such as Nexus and enterprise level switches
  • Network Monitoring and Analysis: Utilize network monitoring tools such as SolarWinds , Wireshark and logic monitor to continuously monitor latency, packet loss, and network performance
  • Network Security: Implement robust security measures to protect your trading infrastructure from cyber threats with L3-L4 firewall vy considering technologies like next-generation firewalls
  • Led projects and deploy network in data center to onsite for major brokerage firms , Ex- Tradition Asia , TPI CAP , Nittan capital , BSG Asia , iMarkets , GFI HK , Tullet Prebon (Aus & Asia) ,Also Banking customers: HSBC , Goldman Sachs , Bank Of New York, Bank of America and more

Network and UC Architect

Telstra Corporation
Hong Kong, Hong Kong
02.2017 - 05.2021

Https://www.telstra.com/

  • Led designing of Cisco cloud based UC architecture , POC , research and deployment for customers . Which include below -
  • Data Centre Design: Designing the network architecture of the data center, considering factors such as scalability, redundancy, high availability, and security , This involves determining the placement and interconnectivity of networking equipment, such as switches, routers, load balancers, and firewalls
  • Network Equipment Selection: Evaluating and selecting appropriate network equipment for the data center environment, considering factors like performance, scalability, reliability, and compatibility with the chosen routing protocols
  • This includes assessing switches, routers, network security devices, and other network infrastructure components
  • Routing Protocols: Understanding and implementing major routing protocols such as OSPF (Open Shortest Path First), BGP (Border Gateway Protocol), EIGRP (Enhanced Interior Gateway Routing Protocol), or IS-IS (Intermediate System to Intermediate System)
  • Load Balancing: Designing and configuring load balancing mechanisms to distribute network traffic evenly across multiple servers or resources
  • This helps optimize performance, maximize resource utilization, and ensure high availability in the data center
  • Documentation and Standards: Creating detailed network design documentation, including network diagrams, configurations, and procedures
  • Collaboration and Communication: Collaborating with other IT teams, such as server administrators, storage specialists, and security professionals, to ensure seamless integration of the network infrastructure with other components within the data center
  • Effectively communicating design decisions and recommendations to stakeholders, including management and technical teams


Senior Technical Specialist

Telstra Corporation, HK
Hong Kong, Hong Kong
10.2015 - 01.2017

https://www.telstra.com/

  • Troubleshooting: Receive and analyze network-related tickets raised by end-users, system administrators, or L1 support technicians
  • Identify the root cause of the issue by following established troubleshooting methodologies, examining network logs, conducting diagnostic tests, and using network monitoring tools
  • Routing Protocols: Specialize in major routing protocols such as OSPF, BGP, EIGRP, or IS-IS
  • Troubleshoot and resolve issues related to route propagation, route selection, route convergence, and routing table inconsistencies
  • Ticket Handling: Prioritize and manage incoming tickets based on their urgency and impact on network operations, platform used such as Service Now and HPSM
  • Incident Resolution: Take ownership of assigned tickets and work diligently to resolve network incidents within the specified SLAs
  • Collaborate with cross-functional teams, such as network architects, L3 engineers, and system administrators, to investigate and resolve complex network problems
  • Configuration and Changes: Make necessary configuration changes to routers, switches, and other network devices to rectify routing-related issues
  • Communication: Provide timely and clear updates to stakeholders, including end-users and L1 support technicians, regarding the progress and resolution of network incidents
  • Effectively communicate technical information to non-technical individuals to ensure a common understanding of the issue and its resolution
  • Escalation and Collaboration: Escalate complex issues to L3 engineers or senior network engineers when necessary
  • Actively seek opportunities to enhance your skills and knowledge through self-study, training programs, or industry certifications
  • Proactive Monitoring: Monitor the network infrastructure for potential issues, such as routing instability, route flapping, or abnormal routing behavior
  • Leverage network monitoring tools to proactively identify and address routing-related problems before they impact network performance or stability, such as SolarWinds, Wireshark , SAAS call tracer and Logic monitor

Assistant IT Manager

KGK Gems HK Limited
Hong Kong, Hong Kong
01.2014 - 09.2015

https://www.kgkgroup.com/zh/contact/

  • Network Infrastructure Management: Take ownership of the network infrastructure design, implementation, and maintenance across global office locations , Get 30% of cost reduction on IT expenses within1 year
  • Ensure the network architecture is robust, scalable, and aligned with business requirements
  • Team Management: Led a team of 9 network engineers or technicians responsible for network operations, troubleshooting, and maintenance
  • Network Planning and Strategy: Collaborate with senior IT management to develop network plans and strategies that align with business objectives
  • Ensure reliable and secure communication channels, and work with vendors or service providers to procure and manage network services
  • Network Security: Implement and enforce network security measures, including firewalls, intrusion detection systems, VPNs (Virtual Private Networks), and access controls
  • Research and test with the latest security threats and industry best practices to ensure the network remains protected
  • Network Monitoring and Performance Optimization: Implement network monitoring tools and processes to proactively monitor network performance, identify bottlenecks, and address issues before they impact operations
  • Optimize network performance by analyzing traffic patterns, optimizing routing protocols, and implementing Quality of Service (QoS) mechanisms
  • Incident and Change Management: Establish incident and change management processes for network-related issues
  • Coordinate with other IT teams, service providers, and stakeholders to ensure timely resolution of incidents and minimize disruptions during planned changes
  • Vendor Management: Manage relationships with network equipment vendors, service providers, and contractors

Network Engineer

Velocis System Pvt Ltd
Bengaluru, India
08.2011 - 01.2014

https://www.velocis.in/

  • Respond to service requests and travel to customer locations or end-user sites to provide hands-on support
  • Maintained network configuration, mapping and service records for accurate documentation.
  • Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
  • Tracked network and telephony devices for performance and load threshold metering.
  • Developed disaster recovery and fault tolerance plans to support data recovery and asset management.
  • Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
  • Set administration, usage and disaster recovery policies to best maintain network performance.
  • Troubleshot network issues and provided rapid solutions to limit downtime.

Education

Bachelor Of Engineering - Computer Science Engineering

Rajiv Gandhi Technical University
India
09.2007 - 04.2011

Skills

Delivered expert setup with Migration of phone systems and call management systems for 1200 workstations

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Accomplishments

  • CCNP
  • AWS Cloud Architect Associate

Certification

Cisco Networking, Network Architecture, CCNP (Collaboration, Routing & Switching), SDWAN & ACI,IT Project Management, Network Troubleshooting, Pre-sales, Amazon AWS, ITIL Processes, Unified Communications, Voice Services, Infrastructure Management, Network Monitoring, Performance Analysis, Capacity Management, Change Management, Vendor Management, Technical Architecture, Risk Management, Relationship Management, Documentation, Problem Solving, Analytical Skills, Project Management

Timeline

Senior Network Subject Matter Expert

AIA
07.2023 - Current

Senior Network Architect

Flexenet limited
06.2021 - 04.2023

Network and UC Architect

Telstra Corporation
02.2017 - 05.2021

Senior Technical Specialist

Telstra Corporation, HK
10.2015 - 01.2017

Assistant IT Manager

KGK Gems HK Limited
01.2014 - 09.2015

Network Engineer

Velocis System Pvt Ltd
08.2011 - 01.2014

Bachelor Of Engineering - Computer Science Engineering

Rajiv Gandhi Technical University
09.2007 - 04.2011
HEMANT TRIPATHISr. Network SME