Heki Wong

• Leads test automation team that continuous analyze and identify areas for possible improvements in the testing procedures, frameworks and practice
• Leads SIT/UAT team (include onsite and offshore team members) to ensure quality and timely project delivery
• Maintains up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
• Creates comprehensive test plans, test scripts, test cases and use cases to support testing objectives.
• Streamlines testing processes for increased efficiency and reduced overall test cycle time.
• Establishes regular communication channels between onsite and offshore team members, ensuring seamless coordination despite geographical barriers.
• Works closely with digital transformation project stakeholders to define business objectives, collect business requirements and manage communications on project updates. Other day-to-day tasks include user stories write-up.
• Implements a robust reporting mechanism that provided real-time visibility into project progress for stakeholders at all levels of the organization.

Agile Project :

• Mobile Banking/ Digital Platform: inMotion- Rewards Go! (With a various missions) &Thankful
• PEGA Platform : FX missions

Waterfall Project :

• IBO
• Data migration :IMH Data Downstream Project

As an SBA in MUFG Bank Limited

• Reviews and inputs to prepare the statement of understanding and project scope
• Improves project visibility and stakeholder communication with implementation of new project management software.
• Establishes regular communication channels between onsite and offshore team members, ensuring seamless coordination despite geographical barriers.
• Prepares user requirement, functional specification and user manual

Waterfall Project :T24 related projects

As an test lead in Asia Miles Limited

• Acts communication bridge between client, supplier and quality team to suspend communication barrier, working in agile framework to understand the requirements of the respective areas and products
• Focus on quality team to measure, detect unstated assumptions and resolve conflicts for different major projects
• Generates and shares comprehensive detailed reports about project performance on metrics
• Agile Project : CLS related projects, AML Mobile App Project, i-Redeem Project

• Proactively supports business leads for the requirements elicitation, validation and documentation of business users’ or stakeholder’s business needs and requirements
• Prepares test plan, exercise and monitor user acceptance test
• Performs post implementation check to ensure projects and enhancements are delivered successfully after go production
• Provides training and coaching to junior staff to uplift their technical skill
• Lead an OSS UAT team (6 persons) and organize the UAT plan, drive the UAT execution
• Project : C360 (Agile), iPoS Enhancement , EUS Enhancement

As a test lead in Manulife

• Responsible for developing of insurance mobile websites and Apps (Manulife)
• Provided data management and analysis for studies and maintain assigned projects
• Assisted Project Leader on converting the business requirement into application design and solution
• Coordinated with development team in another region to ensure the delivery of system changes
• Supported UAT cycles including test scenarios, test cases and test environment preparation
• Monitored and keep tract of UAT schedule and process
• Leaded an outsource UAT team (6 persons) and organize the UAT plan, drive the UAT execution
• Documented user manual and provided training to internal staff (up to 70 persons per class)

Agile Project :

• Mobile app- AskSAM, Mobile app- MPF/Pension , AWS- Submitted PCs

Waterfall Project :

• Blueprint Conversion, Enhancement for CWS/PWS/AWS/MMobile

• Performed UAT (Making up testing plans and cases to make sure adequate coverage of functional and technical specifications, system integration, compatibility, and performance.)
• Analyzed errors incurred in UAT, identified the source of error and distinguished which type of error it was
• Informed the person responsible for the error and ensured that the error was fixed within a specific period of time
• Project : Prospect , Enhancement for IBE

• Participated in 3 UAT for Internet and Mobile Banking system
• Conducted test plans and test cases that ensure adequate coverage of functional specification
• Managed the test accounts and assist to prepare test environment
• Assisted to complete regression test for Admin Module
• Collaborated with the vendor and reported the defects
• Created and maintained testing bank accounts by Systematic System
• Project : 2FA (website), Enhancement for website and mobile apps

• Compiled and conducted MI reports / credit analysis (by using SAS/VBA)
• Performed User Acceptance Test on system enhancement and development
• Designed, prepared and reviewed reports on business performance analysis
• Supported other irregular requests through data extraction