HE XIN Hebe
Student / Event Helper
Tai Po
Summary
Ambitious Tourism Management student at HKCC with a strong foundation in event and experience management, currently preparing to transition to PolyU's School of Hotel and Tourism Management. Eager to gain hands-on experience in the events industry to further develop skills and knowledge. Passionate about creating memorable experiences and contributing to the dynamic field of tourism. Committed to continuous learning and professional growth within the sector.
Overview
1
1
year of professional experience
4
4
Certifications
3
3
Languages
Work History
F&B Customer Service Associate
Hotel ICON
Hung Hom, Kowloon City
12.2025 - Current
- Provided exceptional tableside service, resulting in an increase in positive online reviews from satisfied customers.
- Streamlined order processing for increased efficiency and improved guest experience.
F&B Service Intern
Kerry Hotel Pudong, Shanghai
06.2025 - 09.2025
- Provided high-standard hospitality to VIP guests and handled inquiries professionally.
- Assisted in bar operations and inventory management under pressure.
Education
Associate in Business - Tourism Management
Hong Kong Community College
Kowloon, Hong Kong05-2026
Skills
Strong work ethic
Guest engagement
Adaptability and flexibility
Teamwork and collaboration
Certification
Tour Escort Licence - Jul 2025
Timeline
F&B Customer Service Associate
Hotel ICON
12.2025 - Current
F&B Service Intern
Kerry Hotel Pudong, Shanghai
06.2025 - 09.2025
Associate in Business - Tourism Management
Hong Kong Community College