Hazel Biron Cauilan
City Of San Jose Del Monte, Philippines
Summary
Dynamic leader with a proven track record, specializing in derivatives and collateral management. Excelled in enhancing operational efficiency and risk minimization through meticulous data analysis and effective team collaboration. Skilled in leveraging knowledge of derivative products and fostering team development, consistently achieving and surpassing business objectives.
Overview
13
13
years of professional experience
Work History
Derivatives Technical Lead (Global Collateral Management)
Manulife Data Services Inc.
DIliman Quezon City, Philippines
06.2023 - Current
- Oversee Derivatives Business Operations - Collateral by providing quality review, training staff, and delegating work assignments.
- Acting as the primary Business Unit contact for processes handled.
- Reviews and evaluates established procedures, processes, and best practices.
- Conduct regular training needs analysis for the personal and professional development of the staff.
- Provide support on daily operations.
- Lead in resolving critical issues, and proactively manage and monitor control efficiency to minimize potential risk.
Derivatives Senior Operations Analyst (Global Collateral Management)
Manulife Data Services Inc.
Diliman Quezon City, Philippines
09.2022 - 05.2023
- Issue margin calls, substitutions, and general collateral oversight/margin management for futures, OTC, and cleared products.
- Works closely with the Business Unit, as well as with the counterparties, custodian banks, and offshore teams, to ensure all breaks are cleared and reconciled.
- This also involves communication with the IT team for failed, delayed workflows, and tasks.
- Update or create new process documents for all tasks relevant to the position, and maintain an internal database of all process documents.
- Contribute to the gathering of data for quarterly metrics reporting to senior management.
- Complete daily, weekly, monthly, quarterly, and year-end reporting duties in a timely manner.
- Handles the new regulation process, which is IM UMR.
Derivatives Operations Analyst (Europe Operations – BAU and Strategic Initiatives)
Manulife Data Services Inc.
Diliman, Quezon City Philippines
10.2019 - 08.2022
- Perform daily regulatory reporting activities for EMIR and FCA Transaction Reporting.
- Monitoring and analysis of ETD and OTC derivative transactions for reporting eligibility to ensure completeness and accuracy of reporting.
- Completion of the reconciliation process between the source system (ARM for FCA reporting and DTCC for EMIR reporting), including the investigation and resolution of reconciliation breaks.
- Assists the Business Unit in performing and providing monthly and quarterly reports, and reconciliations provided to the other internal teams and outside parties.
- Works closely with the Business Unit, as well as with the counterparties and offshore teams, to ensure all breaks are cleared and reconciled.
- This also involves communication with the IT team for failed, delayed workflows, and tasks.
OCS -AUDITOR
Manulife Data Services Inc.
Diliman, Quezon City Philippines
03.2015 - 09.2019
- Validates the plan member’s online claim submission by reviewing receipts and any supporting documents, as well as conducting phone calls.
- Verifies provider registration or license through websites or phone calls to regulatory bodies.
- Send an email to plan members if a discrepancy in claim submission is identified.
- Collaborates with the Claims Department to guarantee correct reimbursement.
- Coordinate with the Business Unit counterpart to resolve on-the-spot process clarifications and gaps.
Medical Claims Adjudicator
Manulife Data Services Inc.
Diliman, Quezon City Philippines
06.2012 - 02.2015
- Input, analyze, and assess claim submissions.
- Evaluate and process claims in accordance with contractual limitations, standard operating procedures, and the agreed service level through the aid of the published claims manual.
- Refer a claim for inquiry and clarification when necessary.
Education
Bachelor - Banking and Finance
Polytechnic University of the Philippines
Skills
- Team player
- Organizational skills
- Attention to detail
- Data analysis
- Ability to work under pressure
- Liaising with businesses
- Knowledge of ISDA/CSA
- Knowledge of bank and suspense reconciliation
- Understanding of SWIFT Messages
- Knowledge of the trade life cycle
- Familiarity with broker statements
- Knowledge of custody operations
- Knowledge of derivative products
- Knowledge of collateral management functions
- Coaching and mentoring
Certification And Designation
CISI: International Introduction to Securities and Investment
Tools Experience
- Findur
- APEX
- ACADIA
- Bloomberg
- AWD
- Mainframe
- ESC Web
- Lotus Notes
- CUI
- CSR Desktop
Timeline
Derivatives Technical Lead (Global Collateral Management)
Manulife Data Services Inc.
06.2023 - Current
Derivatives Senior Operations Analyst (Global Collateral Management)
Manulife Data Services Inc.
09.2022 - 05.2023
Derivatives Operations Analyst (Europe Operations – BAU and Strategic Initiatives)
Manulife Data Services Inc.
10.2019 - 08.2022
OCS -AUDITOR
Manulife Data Services Inc.
03.2015 - 09.2019
Medical Claims Adjudicator
Manulife Data Services Inc.
06.2012 - 02.2015
Bachelor - Banking and Finance
Polytechnic University of the Philippines
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