Hiking
Hau Ngan Ma
Marketing And Social Work
Summary
Experienced Marketing Executive And HR Specialist with over 10 years of experience in Retail Industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
Marketing Executive
Cam2 Limited
Hong Kong
11.2021 - Current
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
- Performed event coordination for larger parties and gatherings.
- Brainstormed and implemented creative event concepts and themes.
Human Resources Specialist
COXELL Limited
Hong Kong
03.2016 - 10.2021
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Oversaw and managed hiring process and assisted human resources.
Education
Associate of Arts - Psychology
The Chinese University of Hong Kong
Hong Kong 08.2014 - 11.2017
Master of Arts - Social Work
The Chinese University of Hong Kong
Hong Kong 07.2011 - 12.2014
Bachelor of Arts - Human Resources Management
The Hong Kong Polytechnic University
Hong Kong 09.2000 - 06.2003
Skills
Client communication
Interests
Certification
Registered Social Worker
Timeline
Marketing Executive
Cam2 Limited
11.2021 - Current
Human Resources Specialist
COXELL Limited
03.2016 - 10.2021
Associate of Arts - Psychology
The Chinese University of Hong Kong
08.2014 - 11.2017
Master of Arts - Social Work
The Chinese University of Hong Kong
07.2011 - 12.2014
Bachelor of Arts - Human Resources Management
The Hong Kong Polytechnic University
09.2000 - 06.2003
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