Hanson Choi
Yuen Long
Summary
Dynamic Analyst with a proven track record at Cargolux Airlines International S.A., adept in leveraging report preparation and strategic planning to drive market forecasting and budget negotiations. Excelled in enhancing flight performance and customer satisfaction, showcasing exceptional problem-solving and analytical skills. Achieved significant process optimizations, demonstrating a passion for exceeding corporate goals.
Overview
9
9
years of professional experience
Work History
Analyst – Route Management
Cargolux Airlines International S.A.
07.2023 - Current
- Data Analysis and Reporting:
Compile weekly performance reports using iCargo data, Excel, VBA, and Power BI to create visualizations for Asia Pacific management. - Market Rate Forecasting:
Utilize BSA data, SPOT bookings data and market rates from Asian sales to develop short-term and long-term market rate forecasts. - Budget Planning and Negotiation:
Provide data support for annual budgeting, incorporating performance metrics and flight schedule predictions. Collaborate with top management and sales teams to balance interests. - Flight Performance Evaluation:
Regularly analyze flight performance to identify strengths and weaknesses. Investigate profitability issues and recommend solutions, including re-routing or aircraft type adjustments. - Coordinate between development team and Asian users; facilitate system enhancements, issue reporting, and conduct UAT for new functions.
Operation Specialist - Value-Added Service Dept
FedEx Trade Network Transport & Brokerage (HK) Ltd
03.2018 - 04.2023
- Act as Regional Support Person for APAC for PO Management System
- Arrange training for all parties (Colleagues, Customers, Vendors)
- Carry out quality assurance tests to discover errors and optimize usability
- Evaluated performance and policies against metrics
Customer Service Officer (Airfreight) - Air Export
Morrison Express Co Ltd
07.2017 - 01.2018
- Manage all client shipments which includes providing additional logistics support at interface between trucking company and carrier
- Collected customer feedback and made process changes to exceed customer satisfaction goals
Agent – Distribution Operation(Logistics Solution)
Expeditors Hong Kong Limited
11.2015 - 02.2017
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- Determined the most cost-effective procedures and routes for shipments
- Translated business needs and priorities into actionable logistics strategies
Education
BBA - Management Science
City University of Hong Kong
07.2015
Skills
- Report Preparation
- Trend forecasting
- Issue Identification
- Workflow Analysis
- System Analysis
- Strategic Planning
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Upper intermediate
B2
English
Upper intermediate
B2
Hobbies
- Muay Thai
- Football
- Travel
Date of Availability
1 Month Notice
Timeline
Analyst – Route Management
Cargolux Airlines International S.A.
07.2023 - Current
Operation Specialist - Value-Added Service Dept
FedEx Trade Network Transport & Brokerage (HK) Ltd
03.2018 - 04.2023
Customer Service Officer (Airfreight) - Air Export
Morrison Express Co Ltd
07.2017 - 01.2018
Agent – Distribution Operation(Logistics Solution)
Expeditors Hong Kong Limited
11.2015 - 02.2017
BBA - Management Science
City University of Hong Kong
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