Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HANHAN ZHUANG

Melbourne

Summary

A quick learner with a passion for creating memorable dining experiences and building rapport with customers. A proactive team player with strong multitasking abilities, striving to contribute to the overall success of the café through efficiency and a positive attitude. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

Overview

1
1
year of professional experience

Work History

Sales Assistant

HeyDays
08.2023 - Current
  • Assisted an average of 50 customers per day in finding or selecting items, and providing recommendations which have generated a total of $1k additional revenue
  • Stock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates
  • Worked in team-based environment to uphold quality and continuity of service to all clients
  • Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases

All-rounder

Toptea
06.2023 - 08.2023
  • Expertly prepare and serve a variety of bubble tea beverages, ensuring each drink is consistently of the highest quality and adheres to company standards
  • Efficiently manage and prioritize incoming orders during busy periods, ensuring timely delivery of beverages while maintaining product quality
  • Assis in managing inventory levels and restocking supplies to prevent shortages, minimizing downtime during peak hours

Education

Master of Science - International Business

University of Melbourne
Melbourne
12.2024

Bachelor of Science - Business

Monash University
Caulfield
12.2022

Skills

  • Team leadership
  • POS systems
  • Problem-solving
  • Customer assistance
  • Processing payments

Languages

Chinese (Mandarin)
Native language
English
Advanced
C1
Chinese (Cantonese)
Upper intermediate
B2
Korean
Intermediate
B1

Timeline

Sales Assistant

HeyDays
08.2023 - Current

All-rounder

Toptea
06.2023 - 08.2023

Master of Science - International Business

University of Melbourne

Bachelor of Science - Business

Monash University

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HANHAN ZHUANG