HANHAN ZHUANG
Melbourne
Summary
A quick learner with a passion for creating memorable dining experiences and building rapport with customers. A proactive team player with strong multitasking abilities, striving to contribute to the overall success of the café through efficiency and a positive attitude. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.
Overview
1
1
year of professional experience
Work History
Sales Assistant
HeyDays
08.2023 - Current
- Assisted an average of 50 customers per day in finding or selecting items, and providing recommendations which have generated a total of $1k additional revenue
- Stock, replenish, and organize inventory with accuracy and efficiency, completing task 10% faster than average associates
- Worked in team-based environment to uphold quality and continuity of service to all clients
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases
All-rounder
Toptea
06.2023 - 08.2023
- Expertly prepare and serve a variety of bubble tea beverages, ensuring each drink is consistently of the highest quality and adheres to company standards
- Efficiently manage and prioritize incoming orders during busy periods, ensuring timely delivery of beverages while maintaining product quality
- Assis in managing inventory levels and restocking supplies to prevent shortages, minimizing downtime during peak hours
Education
Master of Science - International Business
University of Melbourne
Melbourne12.2024
Bachelor of Science - Business
Monash University
Caulfield12.2022
Skills
- Team leadership
- POS systems
- Problem-solving
- Customer assistance
- Processing payments
Languages
Chinese (Mandarin)
Native language
English
Advanced
C1
Chinese (Cantonese)
Upper intermediate
B2
Korean
Intermediate
B1
Timeline
Sales Assistant
HeyDays
08.2023 - Current
All-rounder
Toptea
06.2023 - 08.2023
Master of Science - International Business
University of Melbourne
Bachelor of Science - Business
Monash University
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