HANA LEE
Cabin Crew
Gyeonggi-do, South Korea
Summary
Objective : Contribute potential and passion to the great reputation of the organization.
Overview
13
13
years of professional experience
1
1
Language
Work History
Cabin Crew
Hong Kong Express Airways
08.2023 - Current
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
Cabin Crew
Airasia Airlines
09.2022 - 08.2023
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Cabin Crew
Avion Express Airways
10.2019 - 03.2020
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
English Teacher
British Council
10.2015 - 10.2016
- Promoted positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
Cruise Attendant
Star Cruises
04.2013 - 04.2014
- Resolved passenger complaints or issues promptly, demonstrating strong problem-solving skills.
Receptionist
Four Seasons Hotel
03.2011 - 12.2011
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
MBA - International Business
Han Kuk University of Foreign Studies
South Korea 03.2011 - 02.2013
Bachelor - English Literature
Sung Kyul University
South Korea 03.2005 - 02.2011
Skills
Safety awareness, Customer Service, Team Collaboration, Professional work, Reliability, Punctuality
Additional Information
- EASA cabin crew attestation, Airbus 319, 320, 321, 320NEO, 321NEO, Boeing 737-800 training.
- The best seller of the month and filmed an advertisement as a representative of a cruise ship.
- The president of the university student council for three years.(Contributed to many events)
- First Aid and CPR(Including AED) certificate.
Timeline
Cabin Crew
Hong Kong Express Airways
08.2023 - Current
Cabin Crew
Airasia Airlines
09.2022 - 08.2023
Cabin Crew
Avion Express Airways
10.2019 - 03.2020
English Teacher
British Council
10.2015 - 10.2016
Cruise Attendant
Star Cruises
04.2013 - 04.2014
Receptionist
Four Seasons Hotel
03.2011 - 12.2011
MBA - International Business
Han Kuk University of Foreign Studies
03.2011 - 02.2013
Bachelor - English Literature
Sung Kyul University
03.2005 - 02.2011