Summary
Overview
Work History
Education
Skills
Software
Languages
Interests
Timeline
Generic

Hailey Chan

Fresh Graduate
Hong Kong

Summary

I'm an observant and compassionate fresh graduate from Lingnan University with a bachelor degree in GDS and concentration in sociology. Since I was young, I've always wanted to help others. That is why I've participated in related research and nonprofit humanitarian organization during my University and High School years. My goal is to provide insight for social problems and look for solutions to make the world a better place. In my free time, I enjoy listening to music and spending time with my close ones.

Overview

4
4
years of professional experience

Work History

Server

Akashi Asian Bistro and Sushi Bar
08.2019 - 11.2019
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Cultivated warm relationships with regular customers.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Greeted new customers, discussed specials, and took drink orders.

Undergraduate Student Researcher

賽馬會陽光計劃
01.2023 - 04.2023
  • Collaborated closely with faculty advisors, incorporating constructive feedback into ongoing research efforts.
  • Showcased strong time management capabilities by balancing coursework demands with substantial involvement in the research project.
  • Interpreted and analyzed research data to draw conclusions on outcomes.
  • Demonstrated strong attention to detail when recording observations and measuring experimental variables for accurate data reporting.

Education

Bachelor of Social Science - Cultural Studies

Lingnan University
8 Castle Peak Rd - Lingnan, Tuen Mun
04.2001 -

Skills

  • Strong Work Ethic

  • Safe Food Handling

  • Guest Engagement

  • Hospitality service expertise

  • Fluent in Chinese, English, and Cantonese

  • Studied Korean and Japanese

  • Member of Orchestra for 5 years

  • Member of Choir for 8 years

  • Understand Word, Excel, and Powerpoint

  • Fast English Typer

Software

Adobe Audition

Adobe Photoshop

Filmora

Prezi

Canva

Google Slides

Google Docs

Powerpoint

Word

Excel

Chatgpt

Languages

English, Chinese (Cantonese)
Native language
Chinese (Mandarin)
Advanced
C1
Japanese
Beginner
A1
Korean
Beginner
A1

Interests

Song Writing

Lyrics Writing

Sketching

Gaming

Cooking

Timeline

Undergraduate Student Researcher

賽馬會陽光計劃
01.2023 - 04.2023

Server

Akashi Asian Bistro and Sushi Bar
08.2019 - 11.2019

Bachelor of Social Science - Cultural Studies

Lingnan University
04.2001 -

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Hailey ChanFresh Graduate